Senior Account Executive – Pharmacy

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the principal integrated pharmacy benefits subject matter expert for Cigna Pharmacy clients within a designated geographical area.

• Oversee pharmacy account management, client and producer relations, strategic initiatives, and retention efforts for integrated pharmacy clients.

• Cultivate and sustain relationships with medical sales teams, pharmacy underwriting, brokers, consultants, clients, leadership, and cross-functional partners.

• Manage and preserve a designated book of business through renewal strategies, portfolio management, pricing, affordability solutions, performance guarantees, and client risk evaluations.

• Assist in pharmacy-specific client strategies and complex renewals as a strategic partner to the medical sales organization.

• Lead and engage in client, broker, finalist, and executive discussions.

• Advocate for and inform stakeholders about pharmacy products, services, clinical programs, and integrated healthcare solutions.

• Create and present business plans, performance reviews, value summaries, market updates, and product presentations.

• Evaluate pharmacy claims utilization, financial performance, rebates, guarantees, and cost-management possibilities.

• Serve as the primary escalation point for pharmacy service, clinical, and member-related concerns.

• Assist with pricing, audits, contracts, implementation, and requests for non-standard offerings.

• Maintain pharmacy-related client contracts, ASO agreements, RFP responses, reports, and communications.

• Collect, analyze, and disseminate competitive intelligence for retention and new business prospects.

• Convey complex information clearly, manage competing priorities, resolve issues using data-driven insights, and support the evolving needs of clients and the business.

⛳️ Requirements

• Bachelor’s degree preferred; Master’s degree is a plus.

• 5+ years of experience in Pharmacy Benefit Management (PBM) supporting client expectations.

• 5+ years of experience with the financial and pricing strategies of PBM.

• Operational knowledge and proficiency with the PBM business model.

• Previous experience in Finance, Underwriting, Broker, or Manufacturer Relations preferred.

• Technical proficiency with all Microsoft programs.

• Experience in consultative client management methodologies.

• Demonstrated ability to manage renewals independently with minimal supervision.

• Capability to navigate organizational processes necessary to support clients.

• Self-driven, exhibiting ownership, accountability, and responsibility.

• Willingness to travel up to 50% of the time, depending on the candidate’s location, often with little or no prior notice.

• Candidates must reside in California or a neighboring state.

• If working remotely, a cable broadband or fiber optic internet connection with a minimum of 10 Mbps download/5 Mbps upload is required.

🏝️ Benefits

• Eligibility for an annual bonus plan.

• Medical insurance.

• Vision insurance.

• Dental insurance.

• Well-being and behavioral health programs.

• 401(k) plan.

• Company-paid life insurance.

• Tuition reimbursement.

• A minimum of 18 days of paid time off each year.

• Paid holidays.

• Leaves of absence.

• Eligibility for a tobacco cessation program where applicable.