Senior Account Executive, Midwest Region

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and execute comprehensive strategies for acquiring new clients to meet sales objectives and foster sustainable growth, with an emphasis on generating recurring revenue.

• Identify potential clients through cold calling, LinkedIn outreach, canvassing, networking, and other methods, managing the process from initial contact to closing deals.

• Act as the primary relationship manager for a select group of high-value accounts.

• Conduct regular NFN/NFE meetings to understand client needs, review performance metrics, and align objectives.

• Lead or co-lead Quarterly Business Reviews (QBRs) alongside the vCIO, focusing on aligning roadmaps, client objectives, and managing risks.

• Proactively seek upsell opportunities (such as projects, MRR, services, or products) based on client maturity and their business drivers.

• Advocate for clients within internal departments to ensure consistent high-quality service.

• Monitor client health, satisfaction levels, and renewal timelines, initiating strategic discussions well ahead of deadlines.

• Maintain comprehensive account plans and accurately forecast the sales pipeline.

• Engage in strategic initiatives like contract negotiations, client retention programs, or executive briefings.

• Success metrics include quota achievement, acquisition of new logos, growth in MRR and project revenue, client retention and satisfaction, execution of strategic roadmaps, accuracy of forecasts, and quality of account plans.

⛳️ Requirements

• 4–6 years of experience in Sales, Account Management, Client Success, or a similar client-facing position (preferably within MSP or IT services).

• Proven success in meeting sales targets, increasing revenue in existing accounts, and cultivating long-term business relationships.

• Strong business and technical insight with the ability to convey technical services as business value.

• Exceptional communication, presentation, and strategic planning abilities.

• Familiarity with MSP tools (e.g., ConnectWise, HubSpot/Salesforce, IT Glue) is highly desirable.

• High-energy, self-motivated individual with a strong drive for success.

• An established network of contacts is a plus.

🏝️ Benefits

• Competitive on-target earnings (OTE) including salary and commission.

• Quarterly bonuses.

• Progressive and flexible paid time off (PTO).

• Comprehensive Medical, Dental, Vision, Life, and Disability coverages available.

• 401k plan with company matching.

• Opportunities for career development and coaching.

• A fun and engaging work environment!