Senior Account Executive – Austria, Switzerland

This is a fully remote position, open to applicants in Austria.

📋 Description

• Drive Freshworks' revenue expansion within the ACH region (Austria and Switzerland).

• Promote the Freshservice Employee Experience SaaS product line to mid-market clients.

• Serve as a brand ambassador for Freshworks' SaaS offerings.

• Acquire new customers effectively.

• Develop and implement sales action plans alongside the manager to achieve and surpass regional sales targets.

• Identify stakeholders, prospect, qualify, and finalize sales opportunities.

• Construct, enhance, and oversee the sales pipeline.

• Partner with marketing and pre-sales teams on campaign creation and execution.

• Optimize both internal and external processes.

• Guide business development and pre-sales representatives to achieve individual sales objectives.

• Regularly provide pipeline and forecasting updates to the Sales Manager.

• Travel frequently to customer sites and customer-centric events.

• Cultivate expertise in SaaS products, CRM systems, and the Freshworks product lineup.

• Support the BDR team in achieving their success.

⛳️ Requirements

• At least 3 years of sales experience.

• Preferably prior experience in an inside/field sales role within a fast-paced software sales environment.

• Domain expertise in SaaS, CSM, CRM, or ITSM is a plus.

• Proven track record of consistently exceeding sales targets across a broad geographical area while selling a technical product.

• Highly motivated, driven individual with a positive attitude towards sales and CRM products.

• Strong customer orientation.

• Exceptional communication skills.

• Willingness to learn.

• Consulting skills to comprehend and assist customers effectively.

• Strong work ethic; self-motivated and resourceful.

• Proficiency in English.

• Native-level proficiency in German.

• Additional language skills are a plus.

🏝️ Benefits

• Options for remote work.

• Hybrid arrangement in Berlin: 3 days in the Berlin office and 2 days working from home.

• Commitment to equal opportunity in the workplace.

• A diverse and inclusive work environment.