Senior Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish new enterprise relationships

• Identify and interact with senior decision-makers within Fortune 1000 companies and other key accounts

• Create a sales pipeline through networking, outbound outreach, introductions, LinkedIn, events, conferences, referrals, and innovative prospecting techniques

• Conduct consultative sales discussions to uncover fundamental business challenges

• Market complex research and consulting services

• Align client requirements with KLI’s expertise in UX, CX, research, strategy, accessibility, benchmarking, and emerging technologies

• Recognize broader needs, additional stakeholders, and long-term partnership prospects

• Collaborate with research and strategy teams to formulate proposals and scopes of work

• Oversee opportunities in HubSpot, provide accurate forecasts, maintain engagement, and drive deals to closure

• Represent KLI at conferences, client engagements, dinners, industry gatherings, and pitches

• Attain a $600K annual new business target in the first year

• Offer services including discovery and strategy, concept and experience development, UX and product research, AI and emerging experiences research, and enterprise research programs

⛳️ Requirements

• Over 5 years of proven enterprise sales experience in selling professional services, consulting, research, CX/UX, insights, or other complex solutions

• Experience selling to Fortune 1000 or similarly complex organizations

• Capability to navigate multiple stakeholders and extended sales cycles

• Proficiency in building relationships with senior and executive-level buyers

• Skill in generating opportunities via email, phone, LinkedIn, events, referrals, and professional networks

• Ability to transition from initial conversations to larger strategic opportunities

• Outstanding written and verbal communication abilities

• Comfort with autonomy and accountability for outcomes

• Attributes such as resilience, curiosity, creativity, competitiveness, and strong interpersonal skills

• Capacity to create momentum and keep complex deals progressing

• Experience in selling to or collaborating with UX, CX, Product, Research, Insights, Digital, Innovation, or Marketing teams is a significant advantage

• Existing connections in these domains are a plus

• Familiarity with HubSpot or a similar CRM is beneficial

• Expected travel is approximately 30%

🏝️ Benefits

• Comprehensive medical, dental, vision, and life insurance

• Company-funded short-term and long-term disability insurance

• Additional supplemental benefit options

• 401(k) plan with company matching eligibility after one year

• 14 days of paid vacation

• 6 paid sick days

• 8 company-wide holidays

• Fully remote work environment

• Opportunities for travel to conferences, client meetings, and industry events

• The autonomy to make a significant impact on KLI's growth

• Uncapped commission structure

• 10% base commission rate on eligible signed contract value

• Commission accelerators of up to 15% on eligible revenue exceeding quota