Senior Account Executive

This is a fully remote position, open to applicants in Texas.

📋 Description

• Manage a portfolio of mid-market and small group accounts throughout Texas.

• Act as the primary relationship manager for designated employer groups and brokers.

• Oversee onboarding processes, renewals, plan modifications, escalated service challenges, and retention strategies.

• Collaborate with brokers on proposals for new business, renewal discussions, and recommendations for plan designs.

• Ensure adherence to ACA, ERISA, COBRA, and relevant Texas state insurance regulations.

• Monitor and report on renewal statuses, retention rates, and at-risk accounts using internal tools such as Google Suite.

• Serve as a senior advisor for Texas Account Executives regarding plan design, broker negotiation strategies, and complex escalations.

• Support the Director in onboarding and training new Account Executives through shadowing, role-playing, and informal coaching.

• Standardize and document best practices, templates, and workflows.

• Arrange backup coverage for colleagues during absences, leave, and peak renewal periods.

• Report systemic issues, training deficiencies, and process failures to the Director.

• Represent the Account Executive team's viewpoint in assigned cross-functional projects.

• Work with Underwriting, Compliance, and Operations to address complex account challenges.

• Collaborate with the Director on initiatives for process enhancements and team training resources.

• Function as an individual contributor without formal supervisory or direct-report responsibilities.

⛳️ Requirements

• Over 5 years of experience as an Account Executive or Account Manager in group health insurance, ideally with a carrier, broker, or TPA.

• Proven experience managing mid-market and small group accounts within the Texas market.

• Familiarity with ACA, ERISA, COBRA, and Texas Insurance Code regulations relevant to group health plans.

• Strong history of renewal retention and management of broker relationships.

• Ability to mentor or informally coach less experienced team members without formal management authority.

• Exceptional written and verbal communication skills, especially in broker- and client-facing situations.

• Proficient in Google Suite and account management software.

• Possession of a State Health, Life, and Variable Annuity license.

• Bachelor's degree preferred; equivalent experience in the industry will be considered.

• Must be a resident of Texas.

• Available Monday through Friday from 8 a.m. to 5 p.m.; extended hours and weekend work may occasionally be necessary.

• Travel may be required.

🏝️ Benefits

• Curative Health Plan with 100% employer-covered medical premiums for employees and 50% coverage for dependents on the base plan.

• No copays and no deductibles (with completion of our Baseline Visit).

• Integrated preventive and primary care services.

• Access to mental health support (Rula, Televero, Two Chairs, Recovery Unplugged).

• Personalized care navigation.

• Programs for chronic conditions (diabetes, weight management, hypertension).

• Support for maternity and family planning.

• 24/7/365 Curative Telehealth services.

• Comprehensive pharmacy benefits.

• Extensive dental and vision coverage.

• Employer-provided life and disability coverage with additional supplemental options available.

• Flexible spending accounts.

• Generous PTO policy along with 11 paid company holidays each year.

• 401K plan available for full-time employees.

• Up to 8–12 weeks of paid parental leave, depending on role eligibility.