Security Technical Account Manager, Middleware

This is a fully remote position, open to applicants in Germany.

📋 Description

• Act as a trusted advisor and subject matter expert for Lightwell.

• Collaborate with engineering and product teams to address technical challenges.

• Enhance software development lifecycles and OS patching through Red Hat Consulting.

• Guide customer teams on security best practices.

• Contribute to knowledge bases.

• Develop solution patterns.

• Coordinate with Red Hat Product Security, partners, and customer security and operations teams.

• Assist customers in utilizing the Lightwell clearinghouse for triage, patching, and backporting.

• Recommend best practices for integrating Lightwell-remediated libraries into customer software development lifecycles.

• Create customer engagement plans and maintain environment documentation.

• Address support requests.

• Collaborate with engineering, product management, and support teams to troubleshoot and resolve technical issues.

• Develop solution patterns that facilitate platform adoption and ensure long-term enterprise success.

⛳️ Requirements

• Over 10 years of experience in software development, security, customer support, engineering, or QA.

• Proven track record in a strategic advisory capacity to senior IT and business executives.

• Proficient in agile, scrum, and DevOps methodologies.

• In-depth knowledge of software supply chains and CI/CD processes.

• Advanced expertise in OpenShift, Kubernetes, and Ansible/AAP.

• Familiar with Docker, Podman, and git.

• Experience with Red Hat Quay, JFrog Artifactory, Sonatype Nexus, or uDeploy.

• Practical experience with Jenkins, GitLab Pipelines, GitHub Workflows, OpenShift GitOps, or Red Hat Pipelines.

• Advanced understanding of JUnit, pytest, and governance automation checks.

• Familiarity with semver and the Java ecosystem.

• Associate's or Bachelor's degree, or higher, in computer science or a related technical field.

• Willingness to travel internationally and to customer locations.

• Strong executive presence and communication skills in English.

• Proficiency in German is highly preferred.

• Enthusiasm for open-source software and the Red Hat technology portfolio.

• Prior experience as a developer, consultant, or solutions architect.

• Red Hat Certified: RHCE (RHCA preferred).

• Relevant security certifications such as CISSP, CCSP, CompTIA Security+, CC, or CEH.

🏝️ Benefits

• Flexible work arrangements, ranging from in-office to hybrid to fully remote, depending on role requirements.

• Reasonable accommodations for applicants with disabilities.