Security Technical Account Manager

This is a fully remote position, open to applicants in France.

📋 Description

• Act as a reliable advisor and subject matter expert in Lightwell Security.

• Work together with engineering and product teams to address technical challenges.

• Serve as a liaison between Lightwell customers and Red Hat engineering teams.

• Enhance software development cycles and OS patching through Red Hat Consulting.

• Guide customer teams on security best practices.

• Contribute to the Red Hat knowledge repository.

• Create solution patterns to promote platform adoption and ensure long-term enterprise success.

• Collaborate with Product Security, partners, and customer security and operations teams.

• Support customer utilization of the Lightwell clearinghouse for triaging, patching, and backporting.

• Offer best practices for integrating Lightwell-remediated libraries within customer software development processes.

• Develop customer engagement strategies and maintain environment documentation.

• Address support inquiries.

• Collaborate with engineering, product management, and support teams to troubleshoot and resolve technical issues.

⛳️ Requirements

• Over 10 years of experience in software development, security, customer support, engineering, or QA.

• Proven experience in a strategic advisory capacity to senior IT and business executives.

• Practical knowledge of Agile, Scrum, and DevOps methodologies.

• In-depth understanding of software supply chains and CI/CD processes.

• Advanced skills in containerized application deployment using OpenShift and Kubernetes.

• High-level expertise in non-containerized deployment utilizing Ansible/AAP.

• Familiarity with image creation using Docker and Podman.

• Acquainted with Git version control practices.

• Experience with artifact repository tools such as Red Hat Quay, JFrog Artifactory, Sonatype Nexus, and uDeploy.

• Practical experience with Jenkins, GitLab Pipelines, GitHub Workflows, OpenShift GitOps, and Red Hat Pipelines.

• Advanced knowledge of unit testing fundamentals, including JUnit and pytest.

• Awareness of governance automation checks.

• Understanding of semantic versioning and the broader Java ecosystem.

• Excellent written and verbal communication skills.

• Associate's, Bachelor's degree, or higher in computer science or a related technical field.

• Willingness to travel internationally and to customer locations as needed.

• Strong executive presence and communication skills in both English and French (native proficiency).

• Nice to have: enthusiasm for open-source software and Red Hat technology.

• Nice to have: prior experience as a developer, consultant, or solutions architect.

• Nice to have: Red Hat Certified RHCE; RHCA preferred.

• Nice to have: relevant security certifications such as CISSP, CCSP, CompTIA Security+, CC, or CEH.

🏝️ Benefits

• Flexible work environments, ranging from in-office, office-flex, to fully remote, based on role requirements.

• Reasonable accommodations for job applicants with disabilities.