Security Systems Project Manager – Non-Technical

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee various projects and initiatives by formulating project plans, timelines, milestones, and tracking deliverables.

• Create and sustain documentation that outlines roles, responsibilities, and workflows for internal teams, external partners, and vendors.

• Organize cross-functional meetings, document action items, and promote accountability to ensure projects remain on track.

• Develop and uphold Standard Operating Procedures (SOPs), workflows, process documentation, operational playbooks, and program standards.

• Design dashboards, reports, and executive briefings to communicate project status, Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and program performance.

• Collect information from stakeholders and subject matter experts to produce clear, structured documentation.

• Monitor project and program performance, conduct audits, identify risks or obstacles, and propose solutions.

• Oversee change management processes and document and communicate updates to processes, standards, and procedures.

• Manage program intake and service onboarding by developing and implementing new processes and playbooks.

• Facilitate collaboration with stakeholders concerning the technology roadmap and project plans.

• Identify opportunities for process improvement, efficiency, and workflow standardization.

• Maintain project and program documentation while providing operational support.

⛳️ Requirements

• A Bachelor's degree is required.

• At least 5 years of experience supporting Security Systems, Corporate Security, Physical Security, Facilities, or Technology teams within a large, global enterprise environment.

• Proven experience in developing dashboards, KPIs, executive reporting, SOPs, process documentation, reports, and executive presentations.

• Knowledge of how Security Systems organizations operate within large global enterprises, including project governance, operational processes, and collaboration across Corporate Security, Facilities, IT, and business stakeholders.

• Experience in supporting project management, change management, process improvement, or operational programs.

• Outstanding written and verbal communication skills.

• Excellent organizational, communication, and time management abilities.

• Familiarity with Google Suite tools, technology, and applications.

• Capability to manage multiple priorities while working both independently and collaboratively.

🏝️ Benefits

• Comprehensive benefits package

• Fully remote work arrangement