Security Success Analyst

This is a fully remote position, open to applicants in Arizona, +7 more states.

📋 Description

• Collaborate with the Security & Compliance Lead to assist Cybersecurity Services clients across all service tiers.

• Facilitate regular client security strategy discussions and oversee deliverables, including bi-annual strategy sessions, security training, and efforts for vulnerability identification.

• Aid in developing policies, planning remediation, promoting security awareness initiatives, and providing coordinated guidance among Cyber74, Kinetix, and clients.

• Supervise the delivery of Cybersecurity Services by managing the Security ConnectWise board and tracking deliverables, progress, and challenges.

• Implement and coordinate activities related to ransomware detection and response, vulnerability assessments and remediation, security policy and compliance documentation, business continuity and disaster recovery guidance, as well as support for compliance tools and audit frameworks.

• Keep precise documentation of client security systems and configurations.

• Work alongside Projects, Onboarding, Client Success, and Responsive Support teams on security-related escalations, incidents, and client-specific issues.

• Engage in incident response and cybersecurity awareness initiatives for both internal and external stakeholders.

• Manage delivery metrics, OKRs, and ARIS reporting, communicate status updates to stakeholders, and identify opportunities to enhance client engagement with Cybersecurity Services.

⛳️ Requirements

• 3–5+ years of IT experience, ideally in a client-facing or service delivery role.

• 2+ years of experience in cybersecurity and compliance.

• In-depth knowledge of cybersecurity frameworks, risk management, and compliance best practices.

• Experience in vulnerability management, policy execution, and security awareness training.

• Proficient in managing Windows, macOS, cloud, and networking environments.

• Industry certifications such as Security+, A+, or Network+ are preferred.

• Proven track record in managing client relationships and driving service excellence is preferred.

• Strong organizational and process management skills are preferred.

• Excellent verbal, written, and interpersonal communication abilities are preferred.

• A collaborative, service-oriented approach with a keen attention to detail and quality is preferred.

🏝️ Benefits

• Growth and learning initiatives.

• Employee benefits.

• Company innovation opportunities.

• Inclusive workplace and equal opportunity employment.