Security Alarm Technician

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Diagnose and resolve issues related to applications while ensuring the maintenance of fire alarm systems, TCP/IP networks, video surveillance, access control, and wireless solutions.

• Install, repair, and maintain integrated systems for intrusion, fire, video surveillance, network, and VoIP.

• Operate in the field employing effective methods to address service challenges.

• Provide training to customers on systems supplied by Interface.

• Ensure precise inventory levels through physical inventory assessments.

• Verify and submit inventory paperwork in compliance with company policy.

• Install and terminate cabling for networks and security systems.

• Firestop various cable penetrations as needed.

• Follow and advocate for OSHA health and safety protocols.

• Engage with customer representatives regarding projects and service inquiries.

• Collaborate with vendors and end users on each project.

• Interact directly with customers at the site level.

• Maintain the assigned vehicle and tools in good condition.

• Participate in on-call duties on a rotating basis.

⛳️ Requirements

• High School Diploma or GED is required.

• Possession of a valid driver’s license.

• Proven field experience is necessary.

• At least 2 years of experience as a field technician in the electronic security sector.

• Capability to read and interpret technical documents and drawings.

• Familiarity with terminology related to telecom, data, security, and wireless systems.

• Knowledge of standard practices, engineering, and safety standards in telecom, data, security, and wireless systems.

• Computer literacy, including proficiency in Microsoft Office Suite.

• Must be able to pass relevant state and federal background checks to qualify as a registered security installer.

• Comfortable utilizing both small hand tools and power tools.

• Legally authorized to work in the United States.

• Ability to work outdoors in various weather conditions.

• Flexible schedule and willingness to travel overnight.

• Dexterity in fingers and wrists along with good hand/eye coordination.

• Capability to exert heavy physical effort.

• Ability to ascend stairs, ladders, and/or scaffolds.

• Must be able to work at heights while employing proper fall protection measures.

• Ability to carry loads up and down stairs.

• Vocational/Technical/Business School education is strongly preferred.

• NICET Certification is an advantage.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) retirement plan.

• Paid time off.

• Training opportunities.

• Company-provided vehicle.

• Company-provided mobile phone.

• Comprehensive suite of high-quality tools provided by the company.

• Company-issued laptop.

• Personal Protective Equipment (PPE), including safety glasses, gloves, and hard hats.