Seasonal Technical Assistant

This is a fully remote position, open to applicants in Florida.

📋 Description

• Collaborate closely with the Team Leader and Producers to manage new and existing accounts while meeting Agency sales objectives and service standards during the season (September to December).

• Acquire comprehensive knowledge of API team procedures, encompassing EPIC (agency management system) and AHIP (quoting tool).

• Address client inquiries regarding information, cancellations, and additional services as needed.

• Assume full responsibility for renewing the current book of business and assist in generating quotes for new business.

• Utilize available carrier rating systems designated for Agency use.

• Gain expertise in the company's underwriting philosophies and appetites.

• Evaluate carrier-prepared policies to ensure accuracy and completeness.

• Support in the compilation and preparation of data.

• Keep the Team Leader updated on service-related issues.

• Employ agency automation with a high degree of knowledge and proficiency.

• Adhere to procedures set forth by management.

• Be available for overtime, including weekends and holidays, during the season.

⛳️ Requirements

• Prior office experience.

• High School Diploma.

• Proficiency in Microsoft Office Suite products. (Preferred)

🏝️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

• Financial Benefits: Employee Stock Purchase Plan (ESPP); 401k; Student Loan Assistance; Tuition Reimbursement

• Mental Health & Wellness: Complimentary Mental Health Services & Enhanced Advocacy Services

• Paid Time Off

• Holidays

• Discounts with Preferred Partners