Seasonal Student Enrollment Coordinator, High School Study Abroad

This is a fully remote position, open to applicants in Connecticut, +2 more states.

📋 Description

• Convert paper lead sheets into Salesforce CRM.

• Execute high-volume outreach to leads through phone calls, texts, and emails.

• Adhere to a structured sales outreach procedure to engage interested leads and applicants.

• Monitor student readiness for program departures by reviewing health forms, passports, and pre-departure documentation.

• Ensure that students’ health information is comprehensive and current.

• Communicate the value and outcomes of study abroad programs to students and their legal guardians.

• Inspire and guide participants and families throughout the scholarship and application processes.

• Assist families in overcoming obstacles related to studying abroad during high school.

• Provide customer support during the application, acceptance, confirmation, and pre-departure phases.

• Aid in virtual webinars and presentations for students and parents.

• Verify that participant financial accounts are accurate and settled; follow up on any discrepancies and outstanding payments.

• Utilize Salesforce reports to oversee the applicant pipeline and achieve sales targets.

• Maintain precise customer communication records in Salesforce.

• Support in-person school presentations and outreach events for candidates in NYC, Long Island, New Jersey, Westchester, or Southern Connecticut, with occasional travel within the designated area.

• Carry out additional duties as assigned.

⛳️ Requirements

• A bachelor's degree or its international equivalent.

• At least two years of experience in customer service or sales.

• Capability to navigate challenging conversations effectively.

• Exceptional verbal and written communication skills.

• Ability to comprehend and tailor communication according to diverse audiences.

• Strong organizational skills and meticulous attention to detail.

• Capacity to handle a high daily call volume of 30–60 calls.

• Experience in international travel or study abroad is advantageous.

• Experience working with diverse high school students is beneficial.

• Additional language proficiency beyond English is a plus.

• Must pass a background check, reference check, and education and employment verification as conditions of employment.

🏝️ Benefits

• Full-time, hourly role offering up to 40 hours weekly.

• Standard schedule from Monday to Thursday with flexible Friday shift options.

• Local-time-zone scheduling available.

• Nonprofit, mission-driven, international, and collaborative work environment.

• Opportunity to contribute to international exchange and study abroad programs.

• Background check, reference check, and education and employment verification will be conducted as conditions of employment.