Seasonal Student Enrollment Coordinator – High School Study Abroad

This is a fully remote position, open to applicants in United States.

📋 Description

• Convert paper lead sheets into Salesforce CRM.

• Make 30–60 outreach calls daily and reach out to leads via phone, text, and email.

• Adhere to a systematic sales outreach process to transform inquiries into active applications.

• Monitor student preparedness for program departures and review health forms, passports, and pre-departure materials.

• Ensure that student health information is comprehensive and current.

• Articulate the benefits and outcomes of study abroad programs to students and their legal guardians.

• Inspire and guide participants and families through scholarship and application procedures.

• Assist families in overcoming challenges related to high school study abroad programs.

• Provide excellent customer service throughout the application, acceptance, confirmation, and pre-departure stages.

• Support virtual webinars and presentations aimed at students and parents.

• Ensure that participant financial accounts are accurate and fully paid; follow up on any discrepancies and outstanding payments.

• Utilize Salesforce reports to manage the applicant pipeline and meet sales objectives.

• Keep precise records of customer communications in Salesforce.

• Participate in on-site school presentations and outreach events, which may involve occasional travel to locations such as NYC, Long Island, New Jersey, Westchester, or Southern Connecticut.

• Carry out other assigned responsibilities.

⛳️ Requirements

• Bachelor's degree or its international equivalent.

• At least two years of experience in customer service or sales.

• Capability to handle challenging discussions effectively.

• Exceptional verbal and written communication skills.

• Ability to adjust communication style to suit various audiences.

• Strong organizational abilities and meticulous attention to detail.

• Background check, reference verification, and education and employment confirmation required as a condition of employment.

• International travel or study abroad experience is advantageous.

• Experience engaging with diverse high school students is beneficial.

• Proficiency in additional languages beyond English is a plus.

🏝️ Benefits

• Full-time hourly role offering up to 40 hours each week.

• Flexible scheduling on Fridays.

• All shifts conducted within local time zones.

• 30-minute unpaid, uninterrupted break during each shift.

• Professional and timely customer service environment.

• Dynamic, international, and collaborative team atmosphere.

• Purpose-driven work dedicated to international exchange and study abroad initiatives.

• Background checks, reference checks, and education and employment verification required as a condition of employment.