Scheduling Coordinator

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Schedule caregivers with both new and existing clients, ensuring that 100 percent of shifts are completely and reliably staffed.

• Oversee medical scheduling systems to guarantee accuracy and effectiveness.

• Adjust and update caregiver schedules in accordance with client needs.

• Collaborate with caregiver staff to ensure appropriate caregiver-client pairings.

• Maintain a positive attitude while managing multiple tasks in a fast-paced environment.

• Carry out additional tasks and assignments as required.

• Keep regular communication with leadership and team members.

• Remain responsive during business hours while working remotely.

• AdvanceCare Health Services offers non-medical private-duty home care and caregiving services for seniors, as well as support for individuals with intellectual disabilities across Tennessee.

⛳️ Requirements

• Must reside in Tennessee.

• Previous experience in senior care, caregiving, or scheduling is preferred.

• Familiarity with Wellsky, Sandata, and Health Suite is advantageous.

• Must be available for on-call duty at least once a month.

• Dependable, outgoing, and possess strong customer service skills.

• Presentable and maintain a professional appearance when meeting clients.

• Clear understanding of caregiving responsibilities and office tasks.

• Must be at least 18 years old.

• Hold a valid Driver's License.

• Capable of passing a 7–10 year Criminal Background Check and Drug Screening.

• Demonstrated ability to work effectively as part of a team.

• Proficient in communication with individuals at all levels of the organization.

• Strong written and verbal communication abilities.

• Able to read and comprehend instructions and maintain written reports and records.

• Knowledgeable in Microsoft Office and Google Suite applications.

• Excellent organizational skills and self-discipline.

• Capable of managing frequent interruptions and multitasking.

• Ability to prioritize tasks effectively.

• Skilled in handling confidential materials and documents with discretion.

• Strong interpersonal and communication skills.

• Comfortable utilizing software and technology.

• Reliable high-speed internet connection.

• Quiet and professional workspace for remote work.

• Ability to remain focused and organized without direct supervision.

• Timely responsiveness during business hours.

• Resume submission is required for consideration.

🏝️ Benefits

• Dental insurance.

• Flexible work schedule.

• Health insurance.

• Paid time off.

• Referral program.

• Vision insurance.

• Paid orientation.

• Paid training.

• Company-issued laptop.

• Loaner monitor, keyboard, and mouse available for equipment pickup at the office.