SBA Business Development Officer I-III

This is a fully remote position, open to applicants in California.

📋 Description

• Solicit and cultivate loan transactions within the SBA 7(A), 504, and USDA B&I loan programs

• Generate new leads via outbound calls, emails, networking, and face-to-face meetings

• Build and sustain relationships with both prospective and existing clients to foster long-term business growth

• Employ CRM systems to monitor interactions, update customer records, and manage pipeline activities

• Draft proposal letters and facilitate the exchange of information and documentation for loan analysis

• Maintain up-to-date knowledge of SBA S.O.P. and other regulatory manuals for Government Guaranteed Loan Programs

• Coordinate with loan processors, closers, and underwriters to address customer needs during loan transactions

• Contribute to departmental and bank profitability through cost management, income generation, and marketing initiatives

• Monitor expenses to ensure compliance with the department budget

• Reinforce exceptional customer service by following up with customers and team members

• Develop and maintain insight into the financial industry, economy, market conditions, rates, vendors, and competitors

• Represent the Bank at community, civic, and community reinvestment events

• Assist in establishing and maintaining the Bank's market presence in financing

• Provide leadership and training to junior loan officers and staff

• Complete administrative tasks and mandatory Bank Compliance Training

• Respond to inquiries from internal and external sources via email, phone, or messaging platforms

• Uphold ethical standards, EEO policies, inclusion, confidentiality, data privacy, AML/CFT responsibilities, and all applicable laws and regulations

• Perform duties in an office or remote work environment

• Travel up to 75%, including visits to client locations, sales presentations, conferences, corporate events, and training sessions

⛳️ Requirements

• Bachelor’s degree from an accredited institution required; preferred fields include Business, Finance, or a related discipline

• A minimum of 3–5 years of experience in banking, financial services, or a relevant industry is required

• Ability to align SBA objectives with overall bank goals by contributing to internal policies and lending strategies

• Proven ability to build collaborative relationships across departments through open communication and mutual respect while effectively resolving conflicts

• Experience in driving innovation and improving processes, including recommending technologies to enhance SBA lending efficiency

• Demonstrated ownership of challenges, utilizing setbacks as learning opportunities to promote accountability and team development

• Proven capability to cross-sell and confidently explain all products and services

• Knowledge of commercial banking products and services coupled with a strong understanding of federal compliance regulations is essential

• Ability to take initiative and implement change within the Bank through consensus building, negotiation, and conflict resolution

• Experience with computer terminal and personal computer operations, mainframe systems, spreadsheets, and specialized software

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is required

• Effective oral, written, and interpersonal communication skills, with the ability to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and communicate clearly with customers, vendors, and employees

• Strong organizational and time management skills, with a keen attention to detail

• Strong teamwork and relationship-building skills to lead collaborative efforts, promote alignment, and drive results across teams

• Willingness to undertake special projects and perform additional duties as assigned

• Commitment to ongoing learning and professional advancement

• Ability to maintain authenticity and integrity in professional interactions

• Capable of managing multiple priorities and meeting deadlines in a fast-paced environment

• Ability to work independently with minimal supervision and as part of a team

• Proven adaptability to changing priorities and procedures

• Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties

🏝️ Benefits

• Employee ownership through our ESOP program

• A collaborative, tight-knit culture

• Opportunities to engage in community and networking events

• Medical, dental, and vision insurance

• Life insurance coverage

• Paid vacation time

• 401(k) retirement plan

• Training and development opportunities

• Tuition reimbursement

• Employee Assistance Program

• Internal job postings and a referral program