SAP Support Consultant, Finance

This is a fully remote position, open to applicants in Germany.

📋 Description

• Serve as the main point of contact for our customers regarding SAP application support, specifically in the Finance sector.

• Receive, evaluate, and manage support requests and incident reports using the ticketing tool.

• Ensure consistent and high-quality operational SAP support for customers' everyday business activities.

• Analyze incidents, change requests, and error messages related to financial processes.

• Reproduce, investigate, and effectively resolve issues within customer systems.

• Collaborate closely with and coordinate internal subject-matter experts and SAP on more intricate topics.

• Provide comprehensive documentation of solutions, workarounds, known issues, and process documentation.

• Provide coverage and assistance for related SAP modules within the support team.

⛳️ Requirements

• Completed degree in Computer Science, Business Information Systems, Business Administration, Finance, or a similar qualification, with a solid understanding of business processes.

• Several years of experience in SAP Finance, preferably with a focus on SAP S/4HANA or S/4HANA Cloud.

• Strong knowledge of end-to-end finance processes, including customization in the FI, CO, and AA modules, as well as ideally adjacent modules like SD, MM, and PP.

• Experience in SAP application support and familiarity with ticketing tools.

• Analytical, solution-oriented, and customer-centric mindset.

• Independent, organized, and dependable approach to work.

• Strong team player with resilience and enthusiasm for operational support and client interaction.

• Proficient in both written and spoken German and English.

🏝️ Benefits

• Professional growth through customized training opportunities and SAP certifications.

• Structured work processes with clear procedures and modern ticketing support.

• Open, casual culture and a supportive team environment.

• Varied support responsibilities within SAP S/4HANA and S/4HANA Cloud.

• Close collaboration with Finance and Logistics experts in interdisciplinary teams.