Salesforce Technical Business Analyst

This is a fully remote position, open to applicants in California.

📋 Description

• Define and lead the multi-year product strategy for DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps at Veeva.

• Identify untapped opportunities and establish new categories or gain market share within the Salesforce ecosystem.

• Convert Salesforce platform insights into high-quality enterprise product functionalities.

• Monitor Salesforce product trends and position Flosum to leverage platform transitions.

• Spearhead AI-enhanced DevOps functionalities based on Agentforce, which includes intelligent deployment agents, AI-assisted code review, automated security scanning, and predictive release management.

• Establish extensibility for custom AI-driven workflows within Salesforce's trust framework.

• Innovate agent-aware governance for autonomous systems and AI entities.

• Engage with Fortune 500 clients and prospects to grasp pain points related to Salesforce development, security, compliance, and data management.

• Convert enterprise needs into product solutions.

• Collaborate with Sales and Customer Success teams on deal strategies, product demonstrations, and competitive assessments.

• Draft product requirements, user stories, and acceptance criteria.

• Work alongside Engineering on timelines, sprint planning, backlog prioritization, and release coordination.

• Define and monitor product KPIs such as adoption, activation, expansion, NPS, and competitive win rates.

• Conduct over 25 customer and prospect interviews within the first 90 days.

• Perform a competitive analysis and present an updated product roadmap.

• Achieve at least one significant product launch within the first 3-6 months.

• Outline the next generation of AI capabilities and the associated execution plan.

• Enhance competitive win rates and introduce at least one new revenue-generating product capability within the first 6-12 months.

• Position Flosum as a thought leader through content creation, speaking engagements, and ecosystem involvement.

⛳️ Requirements

• Over 7 years of product management experience in B2B SaaS, with a minimum of 3 years dedicated to the Salesforce ecosystem or related platforms.

• Profound technical knowledge of Salesforce metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.

• Demonstrated success in delivering products that are adopted and financially supported by enterprise clients, including Fortune 500 and regulated industry customers.

• Strong preference for experience in DevOps, CI/CD, release management, or security/compliance tools.

• Familiarity with Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX.

• Solid understanding of AI/ML, particularly in relation to Salesforce Agentforce, Einstein, and Data Cloud.

• Practical experience in writing PRDs, engaging with customers, reviewing wireframes, and participating in sprint evaluations.

• Outstanding communication skills for articulating product vision to C-suite executives and drafting technical specifications for engineering teams.

• Experience in developing products within the Salesforce AppExchange ecosystem, preferably in an ISV role or within a Salesforce-native company.

• Background at the intersection of DevOps and security/compliance in regulated sectors.

• Experience leading product-led growth initiatives in an enterprise setting.

• Proven ability to compete against well-funded rivals and achieve success through product excellence.

🏝️ Benefits

• Competitive base salary plus performance bonus.

• Equity participation.

• Comprehensive benefits package (health, dental, vision, 401k).

• Hybrid work flexibility (San Ramon, CA HQ) or remote options for exceptional candidates.

• Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer interactions.

• A category-defining opportunity to influence the future of enterprise Salesforce development.

• Close collaboration with the CEO.

• Impact on Fortune 100 customers.

• Opportunity to define AI-enhanced Salesforce functionalities.

• A missionary culture where work is meaningful and ideas are valued.