Salesforce Solutions Architect

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Take full ownership of the Salesforce instance as its technical leader.

• Oversee declarative configurations, permission sets, profiles, page layouts, record types, sharing rules, sandbox strategies, and release management processes.

• Sustain, document, stabilize, and enhance existing Flows, validation rules, assignment logic, and approval workflows.

• Identify areas of workflow friction, enhance data quality, minimize user clicks, and implement system upgrades.

• Design data models for Salesforce, opportunity architecture, product catalog, and pipeline frameworks for multi-product go-to-market strategies.

• Support cross-selling, upselling, product-level revenue reporting, bundling, and renewal processes.

• Maintain and enhance Salesforce integrations with Snowflake, Gong, and other go-to-market and billing platforms.

• Create and maintain reports, dashboards, and forecasting views for leadership, Sales, and Customer Success teams.

• Collect requirements directly from Sales, Customer Success, Marketing, Finance, and executive leadership.

• Manage user administration, onboarding, data hygiene standards, documentation, change control, and training for end-users.

• Assess, implement, and streamline third-party tools and AppExchange applications.

• Report directly to the Senior Director of Operations.

⛳️ Requirements

• 4–8 years of practical Salesforce experience.

• Primary responsibility for at least one active Salesforce production organization.

• Experience with multiple companies' Salesforce environments.

• Extensive declarative proficiency with Flow, validation rules, formula fields, dynamic forms, approval processes, permission sets, sharing architecture, and complex data modeling.

• Capability to read, debug, and understand Apex, triggers, and Lightning Web Components.

• Advanced skills in Salesforce reporting, data loading, and migration processes.

• Experience in owning or significantly supporting Salesforce integrations with data warehouses, conversation intelligence tools, marketing automation, or billing systems.

• Salesforce Administrator certification is mandatory.

• Proficient in professional English, both written and spoken.

• Proven ability to work autonomously and drive change independently.

• Capability to remain stationary for extended periods while working on a computer.

• Willingness and ability to travel to client locations or conferences and participate in a minimum number of client events each year.

🏝️ Benefits

• Flexible remote work arrangement.

• Long-term independent contractor engagement.

• Opportunities to participate in client events and conferences.