Salesforce Solution Architect, Commerce – B2B

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate business process discovery sessions to establish scalable, enterprise-level Salesforce solutions that meet customer goals.

• Take ownership of the complete solution architecture across Salesforce platforms, including Service Cloud, Order Management, Commerce, and Consumer Goods Cloud.

• Define and oversee solution design, which encompasses data models, integrations, and system architecture.

• Provide architectural guidance throughout the design, build, testing, deployment, and post-go-live phases.

• Lead the UX and solution design strategy to create intuitive, efficient, and scalable user experiences.

• Serve as the primary technical authority and strategic advisor to client stakeholders as well as internal delivery teams.

• Convert business requirements into scalable technical solutions and provide direction to development teams.

• Conduct technical design reviews to ensure compliance with architectural standards and best practices.

• Manage deployment strategy and release governance, including environment strategy, risk mitigation, and rollback planning.

• Supervise unit, integration, and user acceptance testing strategies.

• Establish data architecture and modeling strategies for customizations and integrations.

• Identify and address technical risks.

• Collaborate across functions to align business and technical stakeholders.

• Assist in post-go-live optimization, scalability planning, and ongoing improvement.

• Willingness to travel up to 25% for customer engagements and internal events.

⛳️ Requirements

• A minimum of 4+ years of experience working with Salesforce.

• At least 3 years of specialization in B2B Commerce, focusing on core, Sales, Service, Community, Marketing, and Community Clouds.

• Knowledge of B2B Commerce Einstein Features & Capabilities.

• Understanding of the B2B Commerce Extensions framework.

• Familiarity with B2B Commerce APIs and Connect APIs.

• Comprehension of cross-cloud use cases (B2B, D2C, Loyalty, Revenue, Marketing).

• Understanding of Salesforce Order Management System (OMS).

• Familiarity with platform authentication patterns such as SAML, SSO, and OAuth.

• Foundational knowledge of integrating Salesforce with third-party platforms, including Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365.

• Experience with test-driven development.

• Prior experience in executing deployments and utilizing DevOps tools such as Gearset, Prodly, or Copado.

• Proficient in Salesforce configuration, including objects, flows, Lightning components, and customizations.

• Familiarity with Apex and Omniscript.

• Expertise in Salesforce reporting, dashboards, and sales performance analytics.

• Strong communication and presentation skills.

• Previous experience in creating technical artifacts, such as Salesforce configuration design documents and technical design documents.

🏝️ Benefits

• Opportunities for remote work.

• Flexible working arrangements.

• Travel opportunities, with an expected travel commitment of up to 25%.

• Collaboration with innovative clients and trusted partners.

• Opportunities to make meaningful contributions and influence AI-powered transformations.

• Company town halls and meetings where employee feedback and inquiries are welcomed.

• Team celebrations and social events.

• Equal employment opportunity protections.