Salesforce Business Systems Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a Salesforce Administrator for Sales Cloud and Service Cloud, handling intricate configuration, declarative development, security, and maintenance.

• Collaborate with stakeholders to analyze business processes and identify underlying challenges related to feature requests.

• Oversee integration and data transfer between Salesforce and essential marketing and sales enablement systems.

• Serve as the product owner for critical business systems, outlining roadmaps, prioritizing features, and managing system lifecycles.

• Offer integrations, advanced configurations, and ongoing support.

• Work alongside business leaders from various departments to synchronize system strategies with business objectives and create cohesive roadmaps.

• Discover and implement system-driven solutions to enhance processes, boost efficiency, and minimize manual tasks.

• Develop and maintain documentation of system data flows, business processes, and configurations.

• Set and uphold standards and procedures for system configuration management.

⛳️ Requirements

• Bachelor's degree.

• More than 2 years of hands-on experience as a Salesforce Administrator or Business Analyst.

• Solid understanding of enterprise business systems, including CRM, ERP, and HRIS.

• Experience in designing, implementing, and supporting enterprise-level business systems.

• Demonstrated experience with system integrations and middleware technologies.

• Strong analytical, problem-solving, and process optimization abilities.

• Excellent communication, collaboration, and stakeholder management skills.

• Capability to manage multiple projects and priorities in a dynamic environment.

• Experience with business process mapping and documentation.

• Knowledge of system configuration management principles and best practices.

• Ability to define and advocate for best practices regarding system usage and administration.

• Project management capabilities, including planning, execution, and risk management.

• Salesforce Certification is advantageous.

• Experience in Sales or Business Operations is a plus.

🏝️ Benefits

• Inclusive and supportive workplace.

• Culture-add environment.

• Equal employment opportunity.

• AI-assisted hiring-process opt-out without impact on consideration.