Salesforce Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and sustain Salesforce and its associated systems

• Guarantee optimal system functionality and dependability

• Implement configuration adjustments, including Flows, Process Builder, LWCs, custom fields, page layouts, record types, and dashboards

• Control user access, permissions, and system security measures

• Offer user support and resolve issues within agreed service level agreement (SLA) timelines

• Collaborate with Salesforce Administrators and Business Systems Managers on enhancements, data uploads, and best-practice approaches

• Prepare code for system updates, releases, and testing while minimizing disruptions to business operations

• Provide end-user training and develop documentation

• Identify chances to automate workflows and enhance scalability through Salesforce features and integrations

⛳️ Requirements

• Bachelor’s degree in Information Systems, Computer Science, or a related field, or equivalent experience

• 3+ years of practical Salesforce administration experience in a professional environment

• Certified Salesforce Administrator credential required

• Demonstrated ability to configure Salesforce, including Flows, Process Builder, fields, layouts, and dashboards

• Experience in managing integrations between Salesforce and third-party applications

• Excellent communication skills for user support and training purposes

• Ability to excel in a fast-paced, dynamic work environment

• Proven experience in implementing AI for Salesforce administration

• Standard working hours of 8:00 am to 5:00 pm Eastern Time for employees located in the United States

• Salesforce Advanced Administrator Certification is preferred

• Experience with CPQ solutions is preferred

• Familiarity with Experience Cloud or B2B Commerce is preferred

• General knowledge of integrations and ERP systems is preferred

• Experience with coding in Apex is preferred

• Active participation in the Salesforce community is preferred

🏝️ Benefits

• Paid time off (PTO)

• Sick leave

• Parental leave

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k) plan

• Health Savings Account

• Life insurance

• Employee Assistance Program

• Bonus-eligible position

• Remote work arrangement

• 30-minute online pre-employment assessment as part of the recruitment process