Salesforce Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the Center of Excellence for Sales, SalesOps, and Product business processes.

• Assist the System Operations leader in assessing the current state of subsidiary businesses.

• Lead the documentation efforts for processes and systems.

• Aid in the development of project scope to professionalize operations into a centralized tech stack.

• Generate ideas and suggest solutions.

• Take ownership of project action items and assist Project Managers in maintaining comprehensive project plans for transformation initiatives.

• Co-author technical documentation, administrative best practices, and implementation and maintenance frameworks across the portfolio in JIRA and Confluence.

• Spearhead data migration activities for subsidiaries transitioning between platforms during consolidation projects.

• Provide administrative support and development across various platforms including CRMs, sales enablement, eSignature, support, and project management.

⛳️ Requirements

• Over 5 years of experience as a Salesforce administrator.

• Exceptional communication and stakeholder management abilities.

• Proficient in gathering, documenting, and validating business and functional requirements.

• Skilled in creating process flows, user stories, use cases, or functional specifications.

• Strong analytical and problem-solving capabilities with the aptitude to convert business needs into technical solutions.

• Experience collaborating with cross-functional teams in a matrixed environment where priorities are shared across multiple departments.

• Knowledge of change management and best practices for user adoption.

• Experience in facilitating workshops, stakeholder interviews, or requirements gathering sessions.

• Familiarity with agile environments or software development tools like JIRA, or a willingness to learn.

• Must be eligible to work in the United States without sponsorship.

🏝️ Benefits

• Flexibility to work in a manner that suits you best within your country of employment – whether in-office, remote, or hybrid.

• Immediate access to a comprehensive health and wellness benefits package, including an annual wellness stipend from Day 1.

• 401k plan with up to a 4% match and immediate vesting.

• Flexible and generous (FTO) time-off policy.

• Employee Stock Purchase Program.