Salesforce Administrator

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Act as a Center of Excellence for Sales, SalesOps, and Product business processes.

• Assist the System Operations leader in assessing the current state of subsidiary businesses.

• Lead initiatives for process and systems documentation.

• Support the development of project scope aimed at professionalizing operations within a unified tech stack.

• Offer insights and suggest solutions.

• Manage project action items and assist Project Managers in maintaining comprehensive project plans.

• Co-create technical documentation, administrative best practices, and implementation frameworks using JIRA and Confluence.

• Facilitate data migration activities for subsidiaries transitioning between platforms.

• Provide administrative support and development across CRMs, sales enablement, eSignature, support, and project management tools.

• Potential travel to the Denver corporate headquarters or other office locations across North America.

⛳️ Requirements

• Over 5 years of experience as a Salesforce administrator.

• Exceptional communication and stakeholder management abilities.

• Proficient in gathering, documenting, and validating business and functional requirements.

• Experienced in creating process flows, user stories, use cases, or functional specifications.

• Strong analytical and problem-solving capabilities with the skill to convert business needs into technical solutions.

• Experience collaborating with cross-functional teams in a matrixed environment where priorities are shared across various departments.

• Knowledge of change management and user adoption best practices.

• Proven experience in facilitating workshops, stakeholder interviews, or requirements gathering sessions.

• Familiarity with agile methodologies or software development products like JIRA, or a willingness to learn.

• Must be eligible to work in the United States without sponsorship.

🏝️ Benefits

• Flexibility to work where and how you prefer within your country of employment – in-office, remote, or hybrid.

• Immediate access to a comprehensive health and wellness benefits package, including an annual wellness stipend starting Day 1.

• 401k plan with up to a 4% match and immediate vesting.

• Flexible and generous (FTO) time-off policy.

• Employee Stock Purchase Program.