Salesforce Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and enhance Salesforce architecture, including objects, fields, data models, permissions, and automation processes.

• Develop, troubleshoot, and refine Salesforce Flows and various automation features.

• Administer and resolve issues related to dependencies between Salesforce and integrated systems.

• Assess changes for their downstream effects prior to implementation.

• Detect and rectify technical debt, redundant automations, inconsistent processes, and data quality challenges.

• Enhance the accuracy of reporting and analytics through improved data structures, reporting logic, and data hygiene practices.

• Deliver continuous Salesforce administration and technical assistance to the RevOps team.

• Collaborate with cross-functional teams to transform business requirements into scalable Salesforce solutions.

• Fortify Salesforce governance, documentation, and system ownership to mitigate operational risks and reliance on specific team members.

• Assist in establishing more interconnected and consistent processes across teams, breaking down system silos.

⛳️ Requirements

• Minimum of 3 years of experience managing Salesforce in a complex or expanding business context.

• Comprehensive understanding of Salesforce architecture, data models, objects, relationships, permissions, and automation techniques.

• Practical experience in building and troubleshooting Salesforce Flows.

• Proficient in Salesforce data quality, reporting, and integrations.

• Strong analytical and problem-solving abilities combined with a technical mindset.

• Exceptional communication skills with the ability to engage effectively with both technical and non-technical stakeholders.

• Salesforce Administrator certification is preferred.

• Experience supporting Revenue Operations, Sales, Customer Success, or other go-to-market functions is preferred.

• Background in a SaaS or rapidly growing technology company is preferred.

• Experience in managing Salesforce technical debt and governance is preferred.

• Familiarity with common go-to-market and Revenue Operations tools, along with Salesforce integrations, is preferred.

🏝️ Benefits

• Performance bonus.

• Flexible benefit plans for employees and their family members at no cost to employees.

• 401(k) matching.

• Competitive compensation package.