Salesforce Administrator

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee daily operations of Salesforce, including user configuration, profiles, roles, permission sets, and license management.

• Utilize declarative tools to configure Salesforce, incorporating custom fields and objects, validation rules, page layouts, record types, and Flow.

• Develop and maintain reports and dashboards.

• Collect requirements from sales, service, and marketing stakeholders and convert them into effective configurations.

• Ensure data integrity through deduplication, Data Loader imports and exports, and ongoing record maintenance.

• Install, configure, and provide support for AppExchange packages and third-party tools integrated with Salesforce.

• Manage release processes via sandboxes, document changes for quality assurance, and facilitate user acceptance testing.

• Create and update Salesforce documentation.

• Provide training to users and promote adoption across various teams.

⛳️ Requirements

• Salesforce Certified Administrator.

• 2 to 4 years of experience as a Salesforce Administrator, ideally with direct ownership of an organization rather than solely handling ticket support.

• Proficient understanding of Sales Cloud and Service Cloud.

• Comfortable designing and troubleshooting multi-step automation processes.

• Skilled in using Data Loader and preparing data for import by cleaning it effectively.

• Capable of independently creating reports and dashboards.

• Able to communicate technical limitations to non-technical stakeholders and effectively address challenging requests.

• Responsible for writing and maintaining documentation.

• Must possess UK work authorization, as the company is unable to sponsor this position.

• Preferred: Salesforce Platform Administrator II certification.

• Preferred: Experience in a business that has expanded through acquisitions, integrating multiple systems or organizations.

• Preferred: Familiarity with document generation or contract tools such as Conga.

• Preferred: Experience in supporting a business that operates through both direct and partner channels.

• Preferred: Experience working with an offshore or distributed development team.

🏝️ Benefits

• Remote work arrangement (employees work off-site).

• Full-time salaried exempt employment.

• Equal opportunity workplace.

• Diverse and inclusive work environment.