Sales Support, Project Management – Junior

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Act as the bridge between the sales team and clients while overseeing specialized engineering projects.

• Collaborate closely with the Sales Director, Technical Sales Representatives in the Aluminum Sector, and Pyrotek’s diverse manufacturing facilities.

• Conduct joint visits to customers as necessary.

• Oversee assigned projects from the qualification stage through to commissioning.

• Assess quotations, develop project plans, estimate costs and parameters, follow up on projects, and commission equipment at customer sites.

• Work together with the manufacturing team on product development and design modifications.

• Regularly visit customers as required by Representatives and ongoing project needs.

• Address customer inquiries regarding products and services for accounts not assigned to representatives.

• Engage in sales meetings and other relevant events.

• Occasionally assist with projects at the Research and Development Center.

• Provide technical assistance to the plant during manufacturing processes as required.

• Serve as the primary contact for smaller customers and offer pricing information.

• Support Project Managers with engineering-related tasks.

• Take initiative in cost-saving and production enhancement projects.

• Enhance professional and technical expertise by participating in internal or external training sessions.

• Maintain up-to-date customer records using company tools, including CRM, SharePoint, and other systems.

⛳️ Requirements

• Possess a problem-solving mindset.

• Excellent communication skills with the ability to convey technical concepts clearly.

• Capable of building and sustaining trusted relationships with various internal and external stakeholders.

• Skilled in managing priorities and working under time constraints.

• Contribute to fostering positive relationships between manufacturing and sales teams.

• Eager to learn about processes related to the aluminum and foundry sectors.

• Proficient in reading technical drawings.

• Comfortable collaborating as part of a team.

• Creative and innovative thinker.

• Strong ethical standards.

• Knowledge in metallurgy is an asset.

• Bilingual in French and English, both verbally and in writing.

• Proficient in Microsoft Office applications.

• Familiarity with CAD software such as SolidWorks or other ERP systems.

• Experience with sales management software is beneficial.

• Bachelor’s degree in Metallurgical Engineering.

• Bachelor’s degree in Mechanical Engineering or a related field.

• College diploma in a design-related area combined with relevant experience.

• Other relevant university qualifications supplemented by several years of experience.

• 1–2 years of experience as a Project Manager or in a related capacity.

🏝️ Benefits

• Telemedicine, Employee Assistance Program (EAP), and group insurance fully covered by the employer.

• Flexible summer hours.

• Mileage reimbursement provided.

• RRSP with DPSP contributions.

• Company-issued mobile phone.

• Reimbursement for annual professional association membership fees.

• 40-hour workweek with various scheduling options available.