Sales Specialist, B2B

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Quickly respond to incoming website inquiries, warm leads, and customer requests.

• Make outbound calls to follow up with potential customers and arrange appointments.

• Confirm appointments with customers and ensure scheduling accuracy.

• Maintain consistent communication with leads via phone calls, text messages, and email follow-up.

• Qualify incoming leads and gather project information prior to appointments.

• Organize scheduled appointments within the same area or zone each day/time to enhance route efficiency.

• Follow up with previous leads and inactive inquiries to re-engage potential customers.

• Research potential commercial clients, including developers, construction companies, builders, and real estate firms.

• Utilize AI tools such as ChatGPT, Gemini, and Claude to identify niche opportunities and larger accounts.

• Build prospect lists and assist in outreach to potential commercial clients.

• Support efforts to secure larger contracts and foster long-term business relationships.

• Maintain accurate records of leads, conversations, and appointments within the CRM system.

• Track lead status, follow-up activities, and pipeline progress.

• Communicate with internal team members regarding scheduling updates and customer information.

• Provide general administrative and sales support as required.

• Contribute to improving lead response systems and follow-up workflows to maximize conversions.

⛳️ Requirements

• A minimum of 2.5 years of proven experience in sales, appointment setting, lead generation, or customer support.

• Excellent phone communication and follow-up skills.

• Comfortable managing inbound leads as well as making outbound calls.

• Ability to multitask and handle multiple leads at the same time.

• Strong organizational skills and meticulous attention to detail.

• Experience with CRM systems and lead tracking tools.

• Proficient in using AI tools such as ChatGPT, Gemini, or Claude for research and prospecting.

• Ability to work independently and remain proactive without constant supervision.

• Strong written communication skills for email correspondence and customer follow-up.

• Results-oriented mindset with a sense of urgency and responsiveness.

• Having multiple screens would be advantageous, though not a strict requirement.

🏝️ Benefits

• Competitive salary.

• Opportunity to influence the HR function of a rapidly growing BPO.

• Collaborate closely with a team of industry leaders who have successfully scaled BPOs in the past.

• Opportunities for career growth and development.