Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through outbound outreach, incoming leads, referrals, market research, and reactivation campaigns.

• Conduct discovery calls to analyze client shipping volume, existing carriers, pain points, platforms, service requirements, and growth potential.

• Qualify prospects based on commercial alignment, shipping profile, compliance needs, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing the conversation to suit each client's specific needs.

• Prepare basic pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams to address complex pricing or service-fit inquiries.

• Ensure accurate maintenance of lead, opportunity, and client data in the CRM system.

• Monitor outreach activities, follow-ups, subsequent steps, and deal progress.

• Coordinate with Onboarding and Account Management teams to guarantee a seamless transition after closing deals.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs that could influence future product offerings, service enhancements, marketing initiatives, or partnership opportunities.

• Contribute to sales campaigns, vertical-specific outreach efforts, and market research projects.

• Achieve or surpass assigned activity, pipeline, conversion, activation, and revenue targets.

⛳️ Requirements

• Excellent written and verbal communication skills.

• Experience in client outreach within the Logistics sector (B2B) is a significant advantage.

• Prior sales experience in Logistics/Supply Chain B2B is highly valued.

• Comfort with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-centric mindset and capability to comprehend client pain points while suggesting practical solutions.

• Good organizational skills and the ability to manage multiple prospects at various stages.

• Ability to learn Chit Chats’ services, pricing model, shipping workflows, compliance factors, and operational requirements.

• Experience with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and coordination skills with internal teams.

• Self-driven, resilient, and adept at working towards sales objectives.

• Capacity to balance revenue growth with client fit, profitability, and operational feasibility.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is a plus.

• B2B sales experience, particularly in logistics, transportation, or a related field is advantageous.

• The successful candidate will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Salary: Starting at $60,000 per annum.

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after three months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid birthday leave.

• Eligibility for a comprehensive GRSP plan after three months of employment.