Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to assess client shipping volume, current carriers, pain points, platforms, service needs, and growth potential.

• Qualify prospects based on commercial alignment, shipping profile, compliance requirements, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing conversations to meet client needs.

• Prepare basic pricing analyses, savings summaries, proposals, and follow-up documents.

• Collaborate with the Sales Manager, Data, Product, and Operations teams to address complex pricing or service-fit inquiries.

• Maintain accurate records of leads, opportunities, and client information in the CRM system.

• Track outreach activities, follow-ups, next steps, and stages of deals.

• Coordinate with Onboarding and Account Management teams to ensure seamless transitions post-sale.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs that may lead to product enhancements, service improvements, marketing initiatives, or partnership opportunities.

• Contribute to sales campaigns, outreach targeted to specific verticals, and market research efforts.

• Meet or surpass assigned activity, pipeline, conversion, activation, and revenue targets.

• Report directly to the Sales Manager – Business Development.

• Transform qualified opportunities into active shipping clients and facilitate their handoff to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication skills.

• Experience in client outreach within the Logistics sector (B2B) is considered a strong asset.

• Prior sales experience in Logistics/Supply Chain B2B is highly valued.

• Comfortable engaging in cold outreach, conducting discovery calls, follow-ups, and delivering client presentations.

• Strong customer-first approach with the ability to comprehend client pain points and recommend effective solutions.

• Good organizational abilities and capacity to manage multiple prospects at various stages.

• Ability to learn about Chit Chats’ services, pricing models, shipping workflows, compliance requirements, and operational needs.

• Proficient in using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving capabilities and ability to collaborate with internal teams.

• Self-motivated, resilient, and adept at working towards sales objectives.

• Ability to balance revenue growth with client suitability, profitability, and operational practicality.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain, particularly with small to mid-size shipments.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is preferred.

• B2B sales experience, ideally in logistics, transportation, or related fields is considered an asset.

• The successful candidate will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• Eligibility for a rich GRSP plan after 3 months of employment.