Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business prospects through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to gain insight into client shipping volume, current carriers, pain points, platforms, service requirements, and growth potential.

• Qualify prospects by assessing commercial alignment, shipping profiles, compliance requirements, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to meet client needs.

• Prepare pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with Sales, Data, Product, and Operations teams on intricate pricing or service-fit inquiries.

• Keep accurate records of leads, opportunities, and client information within the CRM system.

• Monitor outreach activities, follow-ups, next steps, and deal progress.

• Work alongside Onboarding and Account Management to ensure seamless post-close transitions.

• Consistently and professionally follow up to advance opportunities through the sales pipeline.

• Identify client needs that may inform product developments, service enhancements, marketing initiatives, or partnerships.

• Contribute to sales campaigns, vertical-specific outreach efforts, and market analysis.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue objectives.

• Report to the Sales Manager – Business Development.

• Convert qualified opportunities into active Chit Chats shipping clients and facilitate the handoff to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Experience in client outreach within the Logistics sector (B2B) is regarded as a significant advantage.

• Prior sales experience in Logistics/Supply Chain B2B is considered a strong asset.

• Comfort with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-first mentality with the capability to understand client pain points and offer practical solutions.

• Good organizational skills and the ability to manage multiple prospects at various stages.

• Capacity to comprehend Chit Chats’ services, pricing structure, shipping workflows, compliance considerations, and operational requirements.

• Proficiency in using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving capabilities and ability to coordinate with internal teams.

• Self-motivated, resilient, and comfortable striving toward sales targets.

• Ability to balance revenue growth with client fit, profitability, and operational feasibility.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in the Logistics/Supply Chain sector.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is an asset.

• B2B sales experience, preferably in logistics, transportation, or a related field is considered favorable.

• The successful candidate must undergo reference and criminal background checks prior to employment.

• Eligible to work in Canada based on the specified Canada location and federal employer regulations.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-covered Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid birthday leave.

• Eligibility for a robust GRSP plan after 3 months of employment.

• Option to work remotely.