Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to assess client shipping volume, current carriers, pain points, platforms, service needs, and growth potential.

• Qualify prospects based on commercial fit, shipping profile, compliance requirements, operational feasibility, and anticipated revenue.

• Present Chit Chats services in a clear and professional manner, customizing discussions to meet client needs.

• Prepare foundational pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with Sales Manager, Data, Product, and Operations on intricate pricing or service-fit inquiries.

• Ensure the accuracy of lead, opportunity, and client data within the CRM system.

• Monitor outreach activities, follow-ups, next steps, and stages of deals.

• Coordinate with Onboarding and Account Management to facilitate a seamless post-close transition.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs to guide the development of future products, service enhancements, marketing campaigns, or partnerships.

• Contribute to sales initiatives, industry-specific outreach, and market research projects.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue goals.

• Report directly to the Sales Manager – Business Development.

• Transform new business opportunities into active Chit Chats shipping clients and assist in the transition to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Experience in client outreach within the Logistics sector (B2B) is considered a significant asset.

• Previous sales experience in Logistics/Supply Chain B2B is regarded as a strong advantage.

• Comfortable engaging in cold outreach, conducting discovery calls, following up, and delivering client presentations.

• Strong customer-centric mindset with a capability to identify client pain points and suggest practical solutions.

• Solid organizational skills with the ability to manage multiple prospects at various stages.

• Ability to grasp Chit Chats’ services, pricing structure, shipping workflows, compliance aspects, and operational prerequisites.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and skill in coordinating with internal teams.

• Self-motivated, resilient, and adept at working towards sales objectives.

• Capacity to balance revenue growth with client suitability, profitability, and operational feasibility.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain involving small to mid-size shipments.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is preferred.

• B2B sales experience, ideally in logistics, transportation, or a related sector, is considered an asset.

• Successful candidates will be subject to reference and criminal background checks prior to employment.

• Must fulfill applicable employment authorization requirements in Canada.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months of employment.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid Birthday leave.

• Eligibility for a rich GRSP plan after 3 months of employment.