Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to assess client shipping volume, current carriers, pain points, platforms, service needs, and growth potential.

• Qualify prospects based on commercial alignment, shipping profile, compliance requirements, operational feasibility, and anticipated revenue.

• Present Chit Chats services in a clear and professional manner, customizing discussions to meet client needs.

• Prepare pricing comparisons, savings summaries, proposals, and follow-up materials.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on complex pricing or service-fit inquiries.

• Maintain precise lead, opportunity, and client details within the CRM system.

• Track outreach activities, follow-ups, next steps, and deal stages.

• Coordinate with Onboarding and Account Management teams to ensure seamless post-close transitions.

• Consistently follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs that may influence product development, service enhancements, marketing campaigns, or partnerships.

• Contribute to sales campaigns, vertical-specific outreach, and market research efforts.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue targets.

• Report directly to the Sales Manager – Business Development.

• Convert qualified opportunities into active Chit Chats shipping clients and facilitate the handoff to onboarding and account management.

⛳️ Requirements

• Exceptional written and verbal communication skills.

• Client outreach experience within Logistics (B2B) is considered a strong asset.

• Previous sales experience in Logistics/Supply Chain B2B is regarded as a significant advantage.

• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-first mindset with the ability to comprehend client pain points and suggest practical solutions.

• Good organizational skills and the ability to manage multiple prospects at various stages.

• Capacity to learn Chit Chats’ services, pricing structure, shipping workflows, compliance considerations, and operational requirements.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and capacity to coordinate with internal teams.

• Self-motivated, resilient, and comfortable working towards sales objectives.

• Ability to balance revenue growth with client fit, profitability, and operational feasibility.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is a plus.

• B2B sales experience, preferably in logistics, transportation, or a related industry, is considered an asset.

• Successful candidates will be subject to reference and criminal background checks prior to employment.

• Must meet applicable employment-equity and federally regulated employer requirements.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks paid vacation (negotiable).

• Birthday leave (Paid).

• GRSP plan eligibility after 3 months of employment.

• Permanent full-time employment.

• Employees can work remotely.