Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business prospects through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to gain insights into client shipping volumes, existing carriers, pain points, platforms, service needs, and growth potential.

• Evaluate prospects based on commercial compatibility, shipping profiles, compliance requirements, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to address client needs.

• Prepare pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on complex pricing or service-fit inquiries.

• Maintain precise lead, opportunity, and client information within the CRM system.

• Monitor outreach activities, follow-ups, next steps, and deal stages.

• Coordinate with Onboarding and Account Management to ensure seamless transitions post-close.

• Follow up with prospects to progress opportunities through the sales pipeline.

• Identify client needs that could inform product development, service enhancements, marketing campaigns, or partnerships.

• Contribute to sales initiatives, vertical-specific outreach, and market analysis.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue objectives.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Experience in client outreach within a logistics (B2B) context is considered a strong advantage.

• Prior sales experience in Logistics/Supply Chain B2B is viewed as a significant asset.

• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-first approach with the capability to propose practical solutions.

• Good organizational skills and the ability to manage multiple prospects at various stages.

• Capacity to learn Chit Chats services, pricing, shipping workflows, compliance issues, and operational requirements.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and capacity to coordinate with internal teams.

• Self-motivated, resilient, and at ease working towards sales targets.

• Ability to balance revenue growth with client compatibility, profitability, and operational feasibility.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain related to small to mid-sized shipments.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is preferred.

• B2B sales experience, especially in logistics, transportation, or a related industry, is considered beneficial.

• The selected candidate will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• Rich GRSP plan eligibility after 3 months of employment.