Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business opportunities through outbound outreach, incoming leads, referrals, market research, and reactivation campaigns.

• Conduct discovery calls to gain insights into client shipping volume, current carriers, pain points, platforms, service requirements, and potential for growth.

• Assess prospects based on their commercial alignment, shipping profile, compliance needs, operational feasibility, and anticipated revenue.

• Showcase Chit Chats services and customize solutions to cater to client requirements.

• Create pricing comparisons, savings summaries, proposals, and follow-up documents.

• Collaborate with Sales, Data, Product, and Operations teams on complex pricing or service-fit inquiries.

• Ensure accurate management of leads, opportunities, and client information in the CRM.

• Monitor outreach activities, follow-ups, next steps, and stages of deals.

• Work in conjunction with Onboarding and Account Management to ensure seamless transitions post-close.

• Follow up with prospects to facilitate the progression of opportunities through the sales pipeline.

• Recognize client needs that could influence products, service enhancements, marketing strategies, or partnerships.

• Contribute to sales campaigns, outreach specific to verticals, and market research initiatives.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue goals.

• Report to the Sales Manager – Business Development.

⛳️ Requirements

• Excellent written and verbal communication skills.

• Experience in client outreach within the Logistics sector (B2B) is highly regarded.

• Prior sales experience in Logistics/Supply Chain B2B is considered a strong advantage.

• Comfortable engaging in cold outreach, conducting discovery calls, following up, and delivering client presentations.

• Exhibits a strong customer-first approach and the capability to recommend practical solutions.

• Possesses good organizational skills and the ability to manage multiple prospects across various stages.

• Capable of grasping services, pricing structures, shipping workflows, compliance issues, and operational requirements.

• Proficient in using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and adeptness at coordinating with internal teams.

• Self-driven, resilient, and comfortable working towards sales objectives.

• Ability to balance revenue growth with client suitability, profitability, and operational feasibility.

• Post-secondary education or equivalent experience is required.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain with small to mid-size shipments.

• Preferred experience in e-commerce, shipping, logistics, marketplaces, or small business services.

• B2B sales experience, preferably in logistics, transportation, or a related industry, is advantageous.

• The successful candidate will be subject to reference and criminal background checks prior to employment.

• Must be eligible to work in Canada based on the specific job location.

🏝️ Benefits

• Opportunity to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-sponsored Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months of employment.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid birthday leave.

• Eligibility for a rich GRSP plan after 3 months of employment.