Sales Operations Specialist – Central Labs

This is a fully remote position, open to applicants in California.

📋 Description

• Assist the sales team by overseeing operational processes and facilitating cross-functional activities.

• Ensure precise management of Salesforce (SFDC) data while adhering to internal compliance standards.

• Coordinate with administrative support teams to arrange and schedule client meetings, as well as manage logistics.

• Input and oversee Requests for Proposals (RFPs) and new sales opportunities in Salesforce throughout the entire lifecycle to award.

• Input and manage Requests for Information (RFIs), guaranteeing timely updates and completion.

• Collaborate with the Legal department to facilitate the review, processing, and oversight of MSAs, amendments, and other contractual agreements.

• Oversee and coordinate high-priority authorizations, ensuring timely management and escalation.

• Maintain Salesforce data to assist in forecasting and reporting efforts.

• Develop and uphold sales opportunity reporting and tracking systems within SFDC.

• Engage with clients and colleagues, conveying sensitive information to various internal and external groups.

• Travel domestically and internationally as required.

• Execute complex tasks under fluctuating demands and changing conditions.

⛳️ Requirements

• Bachelor’s degree in business, Marketing, or a related field (or equivalent experience).

• Over 3 years of experience in sales support, coordination, or a comparable role.

• Proficient in Salesforce (SFDC) or similar CRM systems.

• Strong organizational abilities with the capacity to manage multiple priorities effectively.

• Exceptional communication and cross-functional collaboration skills.

• High attention to detail and a commitment to data accuracy.

• Solid business acumen and understanding of contract terms/processes.

• Experience in legal or contract management.

• Experience in preparing and reviewing client-facing documents and proposals.

• Familiarity with sales forecasting and pipeline reporting.

• Ability to develop reports and dashboards within Salesforce.

• Skilled in managing several high-priority projects simultaneously.

• Willingness and flexibility to travel in order to meet assigned objectives.

• Experience collaborating with cross-functional teams across various time zones.

• Ability to work independently as well as part of a team.

• Professional demeanor and proven capability to build stakeholder relationships.

• Regular and consistent attendance is required.

• Capability to access and utilize both proprietary and commercially available software.

• Ability to apply abstract principles to resolve complex conceptual challenges.

• Ability to perform effectively under stress.

• Capability to lift and carry items, luggage, and laptops weighing up to 15–20 lbs.

🏝️ Benefits

• Variable annual bonus based on company, team, and/or individual performance results.

• National medical and dental plans.

• National vision plan, inclusive of health incentive programs.

• Employee assistance and family support programs.

• Commuter benefits.

• Tuition reimbursement.

• At least 120 hours of paid time off (PTO).

• 10 paid holidays each year.

• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave).

• Accident and life insurance.

• Short- and long-term disability coverage.

• Competitive 401(k) U.S. retirement savings plan.

• Employees’ Stock Purchase Plan (ESPP) allowing the purchase of company stock at a discount.

• Fully remote work arrangement.