Sales Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate closely with the sales leadership team to establish, execute, and oversee processes that support Nextech’s sales growth objectives.

• Maintain comprehensive documentation related to sales processes.

• Assist in the onboarding of new sales representatives.

• Enhance sales productivity.

• Oversee productivity metrics and sales engagement statistics to create impactful sales processes.

• Identify and execute improvements in sales processes.

• Manage the monthly sales commissions process in conjunction with the accounting and finance teams.

• Oversee sales territory alignment processes, including documentation and enablement.

• Provide support to sales teams for daily Salesforce.com management.

• Administer the company's sales commissions and bonus plans.

• Coordinate with other departments to ensure seamless data transfers.

• Develop processes to monitor competitive landscape trends and maintain competitive insights.

• Assist in assessing emerging market opportunities.

• Oversee special projects that support sales and marketing go-to-market strategies.

• Perform additional responsibilities as assigned by the VP of Sales Operations.

• Ensure all activities adhere to Equal Employment Opportunity laws, HIPAA, ERISA, and other relevant regulations.

⛳️ Requirements

• A Bachelor’s degree in business administration or a related field, along with relevant experience.

• A minimum of 5 years of demonstrated ability to manage operational functions, including centralized sales support, reporting, and analysis.

• 5 years of experience with Salesforce.

• 5 years of experience with BI, commission, and automation tools such as Gong, Everstage, HubSpot, Chili Piper, and LinkedIn Navigator.

• Outstanding organizational skills and the ability to manage and prioritize a substantial workload in a dynamic environment.

• Proven capability to effectively present facts and recommendations in both verbal and written formats.

• A high level of professionalism and a demonstrated ability to handle confidential information.

• A collaborative and team-oriented mindset.

• Ability to develop and manage initiatives to completion.

• Strong leadership and communication skills that align with Nextech's values and behaviors.

• Exceptional written and verbal communication abilities.

• Salesforce.com Certification and SFDC Administrator experience.

• Familiarity with MEDDIC.

• Experience in both Sales Cloud and Service Cloud.

• Experience leading a global team of direct reports in revenue operation roles.

• Experience integrating HubSpot, CPQ, and/or NetSuite into Salesforce.com.

🏝️ Benefits

• Attractive annual bonus potential.

• 401(k) plan with employer matching.

• Flexible Time Off policy.

• 11 paid holidays each year.

• Your Day Your Way cultural or social significance day.

• Access to LinkedIn Learning courses for professional growth.

• Options for Medical, Dental, and Vision insurance plans.

• Health Savings Account with employer contributions.

• Flexible Spending Account available.

• 100% company-paid parental leave after 6 months of employment.

• Company-paid life insurance.

• Short and long-term disability insurance.

• Nextech Luminary Peer Recognition Program.

• Employee Assistance Program offering free counseling sessions.

• Corporate discounts on retail, travel, and entertainment.