Director, Sales – Operations Planning

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish the vision and governance for the S&OP process and lead the weekly S&OP meetings.

• Facilitate alignment between demand signals and actionable operations plans across the network.

• Define the KPI framework and accountability structure for executing plans.

• Manage medium- to long-term fulfillment capacity planning throughout the network.

• Develop strategies for personnel, equipment, and material capabilities.

• Assess when changes in network routing or footprint are necessary.

• Convert volume plans into the necessary hours required by role and process path.

• Oversee labor models and collaborate with HR, Finance, and Operations leadership on staffing strategies.

• Formulate long-term workforce strategies that consider volume trends, seasonal spikes, and strategic initiatives.

• Suggest cross-training, temporary staffing, and overtime strategies.

• Guide scenario planning for variations in volume, labor availability, and supply disruptions.

• Interpret scenario outcomes into recommendations and contingency plans for leadership.

• Ensure operational readiness across compounding, dispensing, fulfillment, planning, and finance functions.

• Resolve cross-functional trade-offs and escalations effectively.

• Drive continuous improvement in planning processes and models.

• Manage dashboards and KPI strategies for plan adherence, resource utilization, labor efficiency, and production performance.

• Provide operational insights and capacity trade-offs to executive leadership.

• Build, lead, and nurture a team of planners and analysts.

• Create career paths and enhance planning capabilities across the organization.

⛳️ Requirements

• Bachelor's degree in Operations Management, Supply Chain, or a related field.

• 12+ years of experience in operations planning, resource management, or labor modeling within a manufacturing, warehouse, or industrial environment.

• 8+ years of leadership experience, including managing teams larger than 6 individuals.

• Demonstrated success in establishing operations planning strategy at a multi-site or network level.

• Proficiency in workforce planning, labor forecasting, and operational planning.

• Strong ability to translate data into executive-level strategies.

• Excellent analytical and problem-solving capabilities.

• Advanced skills in Excel, Power BI, Tableau, or labor planning software.

• Outstanding executive presence and communication skills.

• Proven record of influencing C-suite and senior leadership decisions.

• Experience in leading the implementation or selection of labor planning tools or workforce management systems on a large scale.

• MBA or Master's degree preferred.

• Must be legally authorized to work in the U.S. without restrictions for any employer.

• Must not require immigration sponsorship by Hims & Hers to work in the U.S.

🏝️ Benefits

• Competitive salary & equity compensation for full-time positions.

• Unlimited paid time off (PTO).

• Company-recognized holidays.

• Quarterly mental health days.

• Comprehensive medical, dental, and vision benefits.

• Parental leave policy.

• Employee Stock Purchase Program (ESPP).

• 401k benefits with employer matching contributions.

• Offsite team retreats.

• Flexible and remote work options.

• Reasonable accommodations for qualified individuals with disabilities and disabled veterans.