Senior Sales Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage and sustain the CRM system (e.g., MSD) for sales, ensuring both accuracy and completeness.

• Assist with onboarding, enablement, and continuous operational support, including the distribution of resources.

• Review and supervise quotes, aiding in contract management to guarantee timely and precise execution.

• Produce and evaluate sales reports, dashboards, and key performance indicators (KPIs) to uncover trends and deliver actionable insights.

• Collaborate with sales, finance, and legal departments to address operational challenges and enhance cross-functional workflows.

• Create and document sales operations processes, policies, and best practices.

• Offer training and support to sales teams and channel partners regarding sales tools and operational protocols.

• Engage in special projects focusing on sales process enhancement and system improvements.

• Prepare weekly, monthly, and quarterly reports for the sales team.

⛳️ Requirements

• Bachelor's degree in Business or a related discipline.

• Over 5 years of experience in sales operations within a technology organization.

• Strong analytical abilities with a knack for interpreting data and making data-driven choices.

• Exceptional communication, presentation, and interpersonal skills, capable of influencing and engaging stakeholders at all levels.

• Ability to operate independently and collaboratively in a fast-paced, dynamic setting.

• Project management expertise with the capacity to juggle multiple initiatives at once.

• Preferred familiarity with CRM systems (e.g., MSD) and sales enablement platforms (e.g., Highspot, Seismic).

• Willingness to travel internationally as needed (up to 25%).

🏝️ Benefits

• Paid time off

• Health insurance

• Life insurance

• Disability insurance

• 401(k)

• Bonus program