Sales Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the GTM organization by overseeing advanced models, enhancing data structures, and optimizing operational processes.

• Report directly to the Sr Director of Field Operations.

• Coordinate target setting, quota establishment, and reporting for the consumption-based product suite.

• Enhance and sustain account-base models associated with consumption growth throughout the GTM organization.

• Collaborate with Revenue Operations and Compensation to manage monthly updates on compensation and refine existing processes.

• Perform in-depth analyses of customer product engagement to guide product investments, GTM segmentation, and territory planning.

• Utilize Google BigQuery and SQL to extract extensive datasets for reporting purposes.

• Influence data orchestration among BigQuery, Google Sheets, and compensation tools.

• Address exceptions directly with the Sales team.

• Independently handle ad-hoc reporting requests and provide actionable insights.

⛳️ Requirements

• Minimum of 4 years of experience in strategy and operations, consulting, business analytics, or compensation.

• Proven experience handling large datasets and navigating ambiguous challenges.

• Strong analytical skills with the capability to translate business challenges into structured models and actionable insights.

• Exceptional communication skills, particularly with executive audiences.

• Ability to work autonomously with minimal supervision.

• Advanced Excel or Google Sheets modeling skills, including proficiency with advanced formulas, pivot tables, and data visualization techniques.

• Proficient in SQL and experienced in data orchestration between BigQuery and GTM tools.

• Familiarity with Salesforce reporting, dashboards, validation rules, and flows.

• Experience with compensation tools like Xactly, Apttus, or CaptivateIQ is advantageous.

• Previous experience in open source is a plus.

• Experience with Tableau or Looker is beneficial; familiarity with Grafana visualization is an added advantage.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• Fully remote work environment.

• Opportunities for career advancement.

• In-person onboarding experience.

• 30 days of annual leave each year.

• 3 annual leave days allocated for Grafana Shutdown Days.

• Open communication and regular updates across the company.

• Autonomy and support to deliver exceptional work and explore new ideas.

• Collaborative global culture.

• High-trust, low-ego work environment.