Sales Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and lead significant projects spanning sales process design, systems, forecasting, and analytics.

• Serve as a strategic and operational ally to sales leadership.

• Break down intricate business challenges and cross-functional processes into actionable requirements and solutions.

• Design, document, and enhance comprehensive sales processes from lead routing and territory assignment to pipeline management, forecasting, pricing, contracting, and implementation.

• Collaborate with stakeholders from Marketing, Solutions, Account Management, Pricing, Implementation, Enablement, and Analytics.

• Develop, maintain, and refine sales forecasting methodologies and regular cadences.

• Lead projects on territory design and account segmentation utilizing data-driven methods.

• Establish requirements for dashboards and analytics that encompass pipeline health, representative productivity, conversion rates, and sales KPIs.

• Optimize the go-to-market technology stack, including Gong, Outreach, 6sense, and ZoomInfo/data enrichment tools.

• Identify inefficiencies in workflows and spearhead process enhancements and system upgrades.

• Provide support for strategic analyses for sales leadership, which includes productivity benchmarking, win/loss deep dives, and territory rebalancing.

• Collaborate with annual planning teams on pipeline/coverage modeling, headcount and capacity planning, systems and process readiness, and plan communication and rollout.

⛳️ Requirements

• A minimum of 5 years' experience in Sales Operations, Revenue Operations, or a similar analytical/go-to-market role.

• Capability to simplify complex problems and business processes into clear, actionable requirements and solutions.

• Extensive hands-on experience with sales process design, forecasting methodologies, and territory design.

• Advanced skills in Salesforce, including the configuration of reports and dashboards.

• Practical experience with Gong, Outreach, 6sense, and ZoomInfo or similar sales tools.

• Strong analytical abilities and proficiency in Excel/data modeling.

• Ability to translate data into straightforward business recommendations.

• Exceptional written and verbal communication skills.

• Capacity to influence senior stakeholders without formal authority.

• Highly organized and self-motivated.

• Comfortable operating amid ambiguity in a fast-paced environment.

• A bachelor's degree in Business, Finance, Economics, or a related field, or equivalent practical experience.

🏝️ Benefits

• Discretionary annual bonus based on company and individual performance.

• Health and welfare insurance plans.

• Retirement programs.

• Parental leave.

• Adoption assistance.

• Wellbeing resources for employees and their immediate families.

• Weekly travel deals on flights, hotels, cruises, and car rentals.

• Access to over 20,000 courses on the learning platform.

• Leadership courses.

• New job openings available to internal candidates first.

• Global INclusion Groups.

• Reasonable accommodations for qualified individuals with disabilities.