Sales Operations, Estimator

This is a fully remote position, open to applicants in Australia.

📋 Description

• Convert customer inquiries and qualified leads into precise, prompt, and commercially viable quotations.

• Take ownership of quotations from the initial request to the point of order readiness.

• Prepare estimates that balance technical specifications, customer expectations, and commercial results.

• Use commercial insight to safeguard margins and support competitive proposals for customers.

• Develop scopes of work that include assumptions, exclusions, contingencies, and non-standard requirements.

• Identify and mitigate technical, commercial, and delivery risks prior to quotation.

• Create foundational quotes for production, installation, and delivery processes.

• Clarify any incomplete requirements and gather necessary information for accurate estimates.

• Collaborate with Engineering, Hardware Design, and technical teams on intricate customer specifications.

• Act as a primary contact for technical or commercial inquiries in the pre-sales phase.

• Analyze tender documents, architectural drawings, and construction details.

• Address technical and commercial inquiries early in the sales cycle.

• Ensure that accepted quotations are thorough and ready for conversion into sales orders.

• Manage the transition with Sales Operations, Order Management, and Deployment teams.

• Maintain quoting and order information for effective planning, production, and installation.

• Enhance and automate the estimating and quoting processes in collaboration with Sales Operations and Account Management.

⛳️ Requirements

• 3–5 years of experience in estimating, pre-sales, quoting, or a related commercial position, preferably in a project-based, construction, manufacturing, or technical setting.

• Strong commercial insight, with a proven track record of generating accurate estimates and understanding the implications of scope, cost, and margin.

• Experience in interpreting tender documents, architectural plans, specifications, and/or construction drawings.

• Confidence in collaborating with both technical and non-technical stakeholders to clarify needs and resolve issues.

• Familiarity with estimating, quoting, CRM, or ERP systems.

• Proficient in Microsoft Excel and comfortable working with detailed commercial data.

• Exceptional attention to detail, organizational, and communication skills.

• Ability to prioritize competing demands and work efficiently across multiple functions.

🏝️ Benefits

• Annual market-competitive bonus program.

• “Thrive Program” offering a variety of flexible work options.

• Dedicated time to focus on health and wellness.

• Virtual yoga or meditation sessions available.

• Global Wellness paid day off.

• “Give Back Day” to positively impact the community.

• Opportunities for rapid career advancement.

• Initiatives focused on Equality + Empowerment.