Sales Operations Administrator

This is a fully remote position, open to applicants in United Kingdom, +1 more country.

📋 Description

• Oversee approximately 2,000 requests each year for new business and annual maintenance renewals for the UKI client base.

• Collaborate with external clients, Territory Leads, Offering Sales Specialists, and Offering Leads to develop client quotes.

• Issue invoices based on contractual agreements, ensuring precision and promptness to enhance company cash flow.

• Manage a client portfolio, addressing new business quotes, support and maintenance contract renewals, and invoice requests.

• Swiftly respond to sales inquiries and proposal approval requests.

• Coordinate with relevant personnel to gather information and integrate it into proposal content.

• Work alongside functional teams to produce proposal documentation.

• Assist in the creation, editing, and writing of proposals and other sales-related materials.

• Generate monthly invoicing fees in customer records within D365 for accurate billing.

• Maintain quote management applications to ensure precise reporting and timely execution of necessary actions.

• Follow up with client business contacts regarding overdue invoices, outstanding purchase orders, and signed contracts.

⛳️ Requirements

• Strong communication and interpersonal skills.

• Confident professional communication across all channels and stakeholder levels.

• Highly organized and efficient, with the ability to plan, prioritize workload, and adapt to changing situations.

• Capability to work effectively as part of a busy team while maintaining positive working relationships with internal and external clients.

• Ability to adhere to Work Instructions and established processes.

• Self-assuredness to seek assistance and manage complex requests that require solutions beyond standard procedures.

• Advanced IT proficiency in Microsoft Office Applications, particularly in Word and Excel.

• Competence in entering contractual and financial data into D365.

• Analytical and problem-solving abilities to identify discrepancies and ensure accuracy in financial reporting.

• Familiarity with CRM and ERP systems, especially Dynamics 365 (D365), is preferred.

• Previous experience in the healthcare/public sector is advantageous but not mandatory.

• Experience in reading contracts is preferred but not essential.

🏝️ Benefits

• Engaging and rewarding work experience.

• A culture that encourages employees to learn and innovate.

• Commitment to a diverse and inclusive workplace.