Sales Operation Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in fulfilling the operational requirements of the Central U.S. and Canadian sales territories.

• Process orders and ensure the integrity of data within Salesforce throughout the sales cycle.

• Oversee the initial intake and onboarding process for new clients.

• Collect necessary customer documentation and collaborate with the Finance team on establishing customers and their credit needs.

• Administer the operational lifecycle of deal registrations, including submission, tracking, resubmission, validation, and reflecting revenue recognition.

• Cultivate expertise in the company’s government contract vehicles and associated procedures.

• Ensure accurate and dependable data is maintained across Salesforce and related systems.

• Conduct due diligence, pinpoint missing or inconsistent information, and liaise with internal stakeholders.

• Act as an operational collaborator with Sales, Finance, and other internal teams.

• Provide support for sales operations without engaging in quota-carrying, quoting, renewals, or direct sales activities.

⛳️ Requirements

• Minimum of 3 years of experience in sales operations, order management, sales support, or a related operational capacity.

• Practical experience using Salesforce or a similar CRM system.

• Background in a VAR, technology reseller, IT solutions provider, or a comparable environment is highly preferred.

• Excellent attention to detail with a strong emphasis on data accuracy and process integrity.

• Strong follow-through capabilities and the ability to coordinate effectively with Sales, Finance, and other internal teams.

• Capacity to manage multiple priorities and work efficiently in a dynamic, fast-paced organization.

• Self-driven with the initiative to learn new processes and become a subject matter expert.

• Experience supporting Canadian or other international entities is advantageous.

• Experience in the public sector, government contracting, or contract vehicle management is a plus.

• Candidates must meet applicable employment eligibility criteria; the employer participates in E-Verify.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• 401(k) retirement plan with company match (annual dollar cap applies).

• Flexible time off plan.

• 15 paid holidays.

• Sick leave (amount varies based on state requirements and meets at least the minimum mandated by any state).

• Short-term and long-term disability coverage.

• Life insurance benefits.

• Paid parental leave.

• Reasonable accommodations provided throughout the hiring process.