Sales Operation Manager – Strategic Pricing

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Formulate pricing strategies for intricate, multi-vendor technology projects.

• Offer margin advice, recommendations for deal structuring, and commercial support to Sales leadership.

• Set up pricing governance, approval limits, and escalation procedures.

• Direct pricing strategies for print hardware, software, managed services, and multi-year service contracts.

• Collaborate with sales teams to develop consistent pricing methods.

• Spearhead sourcing strategies for key accounts, RFPs, and RFQs.

• Oversee customer-specific inventory and stocking initiatives.

• Work alongside manufacturers and distributors to obtain special pricing, rebates, funding, and program assistance.

• Recognize and alleviate sourcing risks.

• Evaluate pricing and sourcing operations and formulate a roadmap for continuous improvement.

• Revamp workflows encompassing intake, sourcing, pricing, approvals, and handoff processes.

• Deploy tools, automation, templates, and reporting systems.

• Create and sustain SOPs, playbooks, and a centralized knowledge database.

• Establish KPI reporting and business reviews with a focus on cycle time, win rate, margins, quote accuracy, and productivity.

• Define team structure, capabilities, and coverage models.

• Lead, mentor, and develop pricing and sourcing professionals.

• Promote cross-training, succession planning, and initiatives for business continuity.

• Set performance expectations and manage employee development in collaboration with leadership and HR.

• Supervise hiring, onboarding, coaching, performance evaluation, workload prioritization, and career growth.

• Ensure quality, responsiveness, and adherence to pricing governance standards.

• Direct cross-functional initiatives involving Sales, Procurement, Finance, Contracts, and Category Management.

⛳️ Requirements

• Extensive knowledge in pricing, sourcing, deal desk, or commercial operations within a technology reseller, VAR, distributor, or solution provider setting.

• Demonstrated success in enhancing or transforming pricing, sourcing, bid management, or deal desk operations.

• Strong commercial insight balancing growth, profitability, risk, and customer requirements.

• Familiarity with OEM, distributor, and channel partner programs, including rebates, funding, and special pricing arrangements.

• Experience in implementing tools, automation, reporting, or process enhancements that yield measurable outcomes.

• Advanced analytical abilities, including proficiency in Excel and data-driven decision making.

• Excellent communication and presentation skills with the capability to influence senior leadership.

• Capacity to guide teams through transformations while nurturing talent and establishing high-performing organizations.

• Bachelor's degree or a comparable mix of education and experience.

• Over 5 years of experience in pricing, sourcing, procurement, deal desk, bid management, or related areas.

• More than 3 years of experience in people leadership or cross-functional program leadership.

• Experience in pricing and sourcing complex, multi-vendor technology projects.

• Direct experience collaborating with manufacturers and distributors regarding cost, availability, and channel programs.

• Proficiency in advanced Excel and strong analytical skills.

• Proven track record of improving business processes with quantifiable results.

• Strong written, verbal, and presentation abilities.

🏝️ Benefits

• Inclusive culture supported by associate-led Business Resource Groups.

• Flexible PTO policy offering 22 days off.

• Holiday Schedule including 7 paid holidays.

• Discounts for online and retail purchases.

• Company matching for 401(k) contributions.

• Wellness programs focused on physical and mental health.

• Opportunities for bonuses or other variable compensation may be available.