Sales Operation Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist the Sales Director and senior managers with executive, administrative, and sales support tasks.

• Draft client proposals, quotations, and related documentation.

• Establish, update, and oversee client deals, opportunities, and CRM records.

• Follow up on client communications, monitor responses, and aid in keeping deals progressing.

• Respond to client inquiries on behalf of managers when necessary.

• Manage email correspondence, calendars, meetings, appointments, demonstrations, and schedules.

• Provide personal assistant support, including travel arrangements, scheduling, and coordination.

• Arrange sales appointments, meetings, and demos with qualified leads and document activities in the CRM.

• Manage, format, and maintain versions of business documents.

• Perform online research, data collection, LinkedIn research, and lead generation.

• Assist with tender follow-ups and sourcing new contacts.

• Compile weekly and monthly sales, activity, board, and operational reports.

• Collect information and prepare documentation for board reports.

• Support internal policies, procedures, systems, manuals, and process documentation.

• Utilize automation tools and integrations to enhance administrative and sales support processes.

• Coordinate travel bookings, event attendance, event staff bookings, and entertainment arrangements.

• Uphold professional standards, foster team culture, and embody company values.

• Execute other position-related duties as required.

⛳️ Requirements

• At least 4+ years of experience in executive assistance, sales administration, business administration, client support, or a similar administrative support role.

• Proven experience supporting senior leaders, directors, managers, or sales teams in a dynamic business environment.

• Proficiency with CRM software, including maintaining client records, updating deals, tracking communications, and documenting sales activities.

• Extensive experience in preparing proposals, quotations, reports, business documents, and client-facing correspondence.

• Previous experience in sales administration, appointment setting, client follow-up, tender support, or account management support is highly valued.

• Strong email and calendar management capabilities.

• Intermediate skills in Microsoft Word and Excel, including document formatting, reporting, data entry, and spreadsheet functionality.

• Excellent written and verbal communication skills in English.

• Experience in professionally handling incoming and outgoing phone calls is highly regarded.

• Exceptional organizational skills with the ability to manage multiple tasks, competing priorities, deadlines, and stakeholder requests.

• High attention to detail across documents, CRM records, reports, communications, formatting, and follow-up activities.

• Capability to work under pressure, meet deadlines, and maintain task progression without close supervision.

• Proactive, dependable, process-oriented, and comfortable supporting executive and sales administrative functions.

• Familiarity with automation tools, integrations, or workflow enhancements is a plus.

• Professional, ethical, and capable of maintaining confidentiality.

🏝️ Benefits

• Work from home.

• Monday to Friday: 9:00 AM – 6:00 PM AEST/AEDT (adjustments will be made for daylight saving time).

• HMO with coverage for 2 dependents and medical reimbursements.

• Government-mandated benefits.

• Work from home allowances.

• Opportunities to collaborate with leading companies in Australia and beyond.

• Training programs for career development.

• Engaging company outings, team activities, and wellness sessions.

• Supportive and inclusive culture.

• Dedicated managers committed to your growth and success.

• Competitive salary and benefits package.

• Additional entitlements.

• Structured career development programs.

• People-first culture prioritizing stability, growth, and genuine care.

• Equal opportunity and inclusive workplace.