Sales Manager – US Market

This is a fully remote position, open to applicants in Estonia, +5 more countries.

📋 Description

• Take charge of and enhance CRM and sales operations, which includes pipeline structure, lead lifecycle, data integrity, SLAs, and inbound workflows.

• Implement CRM discipline through training sessions, audits, and corrective measures.

• Propel performance via structured reporting and dashboards, leading to improved funnel efficiency.

• Lead and nurture the sales team.

• Provide coaching and mentorship to team members, carry out performance evaluations, and establish objectives.

• Engage in the recruitment and training of new team members.

• Oversee a high-volume influx of inbound leads, ensuring timely responses, effective lead management, distribution of workload, and allocation of leads.

• Maintain call quality and communication standards for clients based in the U.S.

• Review call interactions, coach on objection handling and call structure, analyze deal losses, and develop SMS and email communication channels.

• Lead using key performance metrics such as conversion rate, close rate, average deal value, speed to lead, and revenue per sales representative.

• Implement data-driven initiatives aimed at enhancing conversion rates and sales performance.

• Proactively identify and address problems, taking ownership even with limited resources.

• Initiate enhancements across sales processes, marketing collaboration, tools, and customer engagement.

⛳️ Requirements

• 7–10 years of pertinent sales experience, with a robust background in sales execution and revenue generation.

• A minimum of 2 years in a managerial capacity, guiding and developing sales teams.

• Proven track record in sales roles, with direct ownership of targets, pipelines, and performance metrics.

• Strong practical experience with CRM systems (such as HubSpot or similar), encompassing daily operational use, reporting, and pipeline management.

• Experience in managing inbound sales, ideally within a B2C or high-volume context.

• Experience leading teams of 5 or more Sales Representatives.

• Strong analytical mindset capable of making data-driven decisions.

• Experience in call-based sales models.

• Proficiency in English (for collaboration with U.S.-based clients).

• Highly engaged in daily sales operations.

• Nice-to-have: Experience in scaling inbound sales teams.

• Nice-to-have: Proven achievements in improving conversion rates.

• Nice-to-have: Familiarity with call tracking and scoring tools.

• Nice-to-have: Background in fast-growing or high-volume sales settings.

🏝️ Benefits

• Full-time, remote position (8:30 AM – 5:00 PM EST).

• Competitive salary plus performance-driven bonuses.

• B2B contract.

• Genuine ownership of the sales function in a rapidly growing U.S. business.

• Opportunity to collaborate with a professional international team and prestigious U.S. clients.