Sales Manager – SMB Outbound Sales

This is a fully remote position, open to applicants in Florida, +7 more states.

📋 Description

• Lead, mentor, and guide a team of 10–15 Account Executives.

• Drive daily outbound initiatives and ensure that KPIs are consistently met or surpassed.

• Conduct call reviews, provide live shadowing, and deliver structured one-on-one coaching sessions.

• Cultivate a collaborative, inclusive, and high-performance team environment.

• Organize team meetings, sales training sessions, and performance evaluations.

• Assess team performance metrics and implement strategies to enhance conversion rates and exceed monthly revenue goals.

• Ensure clear and transparent communication regarding Yelp products, pricing, and policies to potential clients.

• Utilize Chatbench to research, draft proposals, analyze data, and address objections.

⛳️ Requirements

• Minimum of 1 year of experience in developing and managing inside sales teams in a high-volume, outbound sales setting.

• Experience selling digital products to small and medium-sized businesses (SMBs).

• Familiarity with Salesforce CRM.

• Demonstrated success in leading teams within a cold-calling environment that prioritizes high activity and quota attainment.

• Strong skills in coaching and mentoring.

• Ability to analyze performance metrics and implement actionable enhancements.

• Excellent communication, organizational, and time-management abilities.

• Comfortable in a fast-paced, remote-first work environment.

• Bachelor's degree or 3+ years of customer-facing experience along with a high school diploma or GED.

• Must reside in the East or Midwest Region of the United States, including East or Central time zones.

• Must have access to a personal hardline high-speed internet connection; satellite internet and mobile hotspots are not acceptable.

🏝️ Benefits

• Comprehensive medical, vision, and dental coverage effective from the first day.

• 15 days of paid time off (PTO), with increases after 2+ years of service.

• 12 paid holidays plus one floating holiday.

• Up to 14 weeks of parental leave.

• Monthly wellness subsidy.

• Reimbursement for home office expenses.

• Flexible spending account options.

• 401(k) retirement savings plan.

• Employee stock purchase program.

• Performance-based incentives.