Sales Manager – SMB Outbound Sales

This is a fully remote position, open to applicants in Florida, +7 more states.

📋 Description

• Guide, mentor, and support a team of 10–15 Account Executives.

• Drive daily outbound efforts and ensure team members achieve or surpass KPIs.

• Provide direct coaching through call assessments, live shadowing, and structured one-on-one sessions.

• Cultivate a collaborative, inclusive, and high-performance team culture.

• Lead team meetings, sales training sessions, and performance evaluations.

• Analyze team performance metrics and implement strategies to enhance conversion rates and exceed monthly revenue goals.

• Ensure clear and transparent communication regarding Yelp’s products, pricing, and policies to potential clients.

• Utilize Chatbench to research, draft proposals, analyze data, and address objections.

• Promote Yelp advertising solutions to small local businesses across the United States through high-volume outbound cold calling and consultative selling.

⛳️ Requirements

• Over 1 year of experience in developing and managing inside sales teams in a high-volume, outbound sales context.

• Proven experience in selling digital products to small and medium-sized businesses (SMBs).

• Proficiency in utilizing Salesforce CRM.

• Demonstrated success in leading teams within a cold calling environment with an emphasis on high activity and quota attainment.

• Strong coaching and mentoring abilities.

• Capability to analyze performance metrics and implement actionable enhancements.

• Exceptional communication, organizational, and time management skills.

• Comfortable functioning in a fast-paced, remote-first setting.

• Bachelor's degree or at least 3 years of customer-facing experience along with a high school diploma or GED.

• Must have a high-speed internet connection; satellite internet and mobile hotspots are not acceptable.

• Applicant must reside in the East or Midwest Region of the United States, including East or Central time zones.

🏝️ Benefits

• Comprehensive medical, vision, and dental coverage effective from the first day.

• 15 days of paid time off (PTO), increasing with over 2 years of service.

• 12 paid holidays annually.

• One floating holiday.

• Up to 14 weeks of parental leave.

• Monthly wellness subsidy.

• Reimbursement for working from home expenses.

• Access to a flexible spending account.

• 401(k) retirement savings plan.

• Employee stock purchase program.

• Incentives based on performance.

• Remote-first work environment.