This is a fully remote position, open to applicants in Oregon.

📋 Description

• Foster a high-performing sales culture

• Guide, recruit, mentor, manage, and retain a team of commissioned Sales Consultants

• Propel designated sales teams to meet sales objectives for specific territories

• Establish and nurture relationships with Home Depot store management, associates, and installation partners

• Educate store partners and associates on Home Depot Installation Services products and offerings

• Drive lead generation initiatives within stores

• Oversee Sales Consultants through hiring, onboarding, training, coaching, performance management, and retention

• Evaluate and prioritize business metrics, scorecards, and KPIs

• Execute action plans to enhance performance

• Address escalated customer inquiries and concerns

• Supervise customer projects throughout the job process to ensure exceptional customer service

• Be accountable for Voice of the Customer scores and feedback

• Report to the Field Director Services and manage up to 5+ direct reports

⛳️ Requirements

• Must be at least 18 years of age

• Must have legal authorization to work in the United States

• High school diploma and/or GED required

• Minimum of 3 years of professional experience

• At least 3 years of leadership experience required

• Familiarity with Microsoft Office Suite is preferred

• Proven track record of leading, coaching, and developing efficient sales teams, including hiring, onboarding, performance management, and retention is preferred

• Demonstrated capability to cultivate and maintain a high-performance selling culture that consistently meets sales targets and customer experience standards is preferred

• Requires intermittent periods of continuous physical activity, including walking, standing, stooping, climbing, and lifting materials or equipment

• Generally situated in a comfortable indoor environment with potential exposure to dust, fumes, odors, temperature extremes, loud noises, strong drafts, or bright lights