Sales Manager

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Lead, mentor, and develop a team of Account Executives focused on acquiring new restaurant partners within Franki’s SMB segment.

• Take ownership of team quota achievement and revenue performance in relation to monthly and quarterly objectives.

• Serve as a player-coach on strategic deals and significant sales opportunities.

• Conduct one-on-one meetings, call coaching sessions, pipeline assessments, and deal evaluations.

• Foster a culture centered around accountability, execution, and continuous development.

• Track pipeline coverage, activity levels, conversion ratios, and quota accomplishments.

• Enhance forecasting accuracy and pipeline visibility through disciplined management of the CRM system.

• Establish and promote best practices for prospecting, discovery, demonstrations, and closing.

• Collaborate with the Recruiting team to interview, hire, onboard, and ramp up Account Executives.

• Work alongside Marketing, Product, and Customer Success teams to enhance messaging, customer experience, and go-to-market strategies.

• Provide market feedback, customer insights, and competitive intelligence to shape sales strategy and product development.

⛳️ Requirements

• A minimum of 3 years of sales leadership or management experience leading teams carrying quotas.

• At least 5 years of experience in B2B sales, SMB sales, or sales environments focused on hospitality.

• A proven history of leading teams that consistently meet or exceed their quotas.

• Experience in coaching Account Executives throughout the entire sales cycle, from prospecting to closing.

• Strong background in pipeline management and forecasting.

• Proficiency in using Salesforce or equivalent CRM tools.

• Exceptional communication, coaching, and leadership abilities.

• Capability to excel in a fast-paced, high-growth startup setting.

• Willingness to travel up to 25% for team meetings, market visits, conferences, and events.

• Experience selling to restaurants, hospitality businesses, or local merchants is an advantage.

• Background in leading both inside and field sales teams is a plus.

• Experience in building or scaling sales teams within a startup or rapidly growing technology firm is a plus.

• Familiarity with establishing sales processes, playbooks, and performance management frameworks is a plus.

• Knowledge of sales enablement, reporting, and revenue operations tools is a plus.

🏝️ Benefits

• Competitive compensation package.

• Full coverage for medical, dental, and vision insurance for employees.

• Opportunity for remote work across the United States.

• 15 days of paid time off per year.

• Additional paid time off from December 25 to December 31.

• 11 recognized public holidays annually.

• 401(k) retirement plan.

• Provision of computer and technology equipment necessary for the role.

• Monthly stipend to assist with home office expenses.

• Company-wide kick-off events and mid-year meetings.

• A collaborative and ambitious team environment.

• Encouragement of autonomy and original thinking.